Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Customer Rating
1
Quality is great but pillow made my neck pain worse
on October 19, 2023
Posted by: Neck pain
from PA
The pillow increased my neck pain and I am very disappointed that I spent all the money to get something I thought would relieve my pain.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: B. Nabors
from Tuscaloosa, AL
Verified Purchase:Yes
[This review was collected as part of a promotion.] After years of neck trouble followed by a neck surgery, my husband was happy to find this pillow. He sleeps much more comfortably now.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Concerned Citizen
from Bardstown, Ky
Verified Purchase:Yes
[This review was collected as part of a promotion.] The pillow seems to have a quality built to it. But is too small even being the large. Need to offer fitted pillow cases for it. Since regular ones does not fit well.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Unhappy pillow buyer
from WIS
Verified Purchase:Yes
[This review was collected as part of a promotion.] The firm pillow is not comfortable. Tempur-Pedics pillow policy is BUYER BEWARE because once you use the pillow it cannot be returned. The tempur pedic material in my pillow is to firm. Tempur-Pedic should have a program in place to get their 3 different density materials into the hands of consumers interested in the tempur-pedic product who shop online.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Worst neck pain I have ever experienced
on October 18, 2023
Posted by: Chelsea
from Los Angeles
Ordered this pillow in a medium after measuring myself to see what size to get and I tried using this pillow for a few weeks hoping it would get more comfortable because of the good reviews, but I have never experienced such bad neck pain in my life once I started using it. Had to go back to my old pillow and the pain went away. I didn't realize they won't let you exchange for a different style if it doesn't work for you. So be careful buying their products if you're not sure because I can't return or exchange! Now I'm stuck with a pillow I can't use. Very disappointing. I had high hopes for this brand.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: louiesdad
from boston, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Foam does not sink easily, which is my preference. Instead the foam sinks slightly while properly supporting my neck. Note, my girlfriend does not like this aspect of the pillow so it all comes down to personal preferences.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Nancy
from Waterbury Ct.
Verified Purchase:Yes
[This review was collected as part of a promotion.] The pillow is so comfortable and I get a better night's sleep. It was well worth the money.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Unable to Return!!
on October 18, 2023
Posted by: Very dissatisfied customer!
from Conncelly Springs, NC
I ordered the incorrect size pillow and cannot return it even though the plastic seal is not broken and I have the original box. They will not even allow for inspection once a pillow like this is returned! Never again..
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com