Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
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Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Customer Rating
5 out of 5
5
Supports firmly but comfortably!
on November 28, 2023
Posted by: PlainsGirl
from Wichita KS
Verified Purchase:Yes
[This review was collected as part of a promotion.] This small pillow is ideal for anyone with a short size neck. My head snuggles into the curve, cradled gently. Tempurpedic has always been durable for me. If this sounds good to you, you've found the perfect pillow.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Size matters... no returns allowed.
on November 28, 2023
Posted by: Sleeping in pain
from Austin, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Follow the sizing table and size DOWN if you are in between two sizes. I'm 5'5" and purchased 2 medium pillows. They are too thick and hurt my neck. I called to return the one I did not open but was told pillows can never be returned because they are considered "too personal".
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Hard as a rock
on November 28, 2023
Posted by: JT
from AL
I was so excited to get this pillow and I hate it. It's hard as a rock. I might as well sleep on a block of concrete. The medium is also tiny. Wasted my money. Not happy at all. I have other tempurpedic pillows that are much better but I really needed neck support not a rock.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Survey Responsr
on November 28, 2023
Posted by: Excellent pillow
from Columbus, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] My wife loves this pillow. It gives her the neck support she needs for a good nights rest
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Great pillow, but maybe smarter to ship in the unmarked box?
on November 28, 2023
Posted by: Lauren Quinn
from Eureka, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] love this pillow, and recommend reading up on how best to use it - but the first one I ordered was stolen, and the second box was tampered with; so maybe it would be more advisable to use discrete packaging?
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Fixed my neck problems - worth the cost!
on November 28, 2023
Posted by: No More Neck Pain
from Mackinaw City, Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was very skeptical of this pillow, as it didn't seem like it would allow me to get a good night's sleep because of how firm it was. After only a few days of using it, not only did I start sleeping better, but my neck pain was eliminated! Prior to using this pillow, I was experiencing a lack of movement in my neck and severe neck pain that interfered with both my sleep and with my daily routing. I am amazed at how this has corrected my problem. In the past, I've always purchased inexpensive bed pillows that are fluffy. I took a risk with this purchase, and it paid off!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Arrived in open box situation. Stiff pillow.
on November 27, 2023
Posted by: Unhappy sleeper
from USA
Bad shipment. The item arrived with the box completely open. Tempur pedic should at least put some tape on the box. The pillow itself is very uncomfortable. Unless you are a giraffe with extra long neck, the bottom part of your head will most likely fall on the tall part of the pillow and then upper part of your head has no support. False advertisement. The website says "try for 90 days" and then after purchase, they tell you pillows are "personal items" that are NON REFUNDABLE. I don't know what's so personal about pillows on their website but that make no sense where where everywhere else pillows are refundable.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Pillow was not the right fit for side sleeper.
on November 27, 2023
Posted by: LN
from Dallas, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased the side sleeper pillow ad used the direction on the website to size and bought a medium, This is very uncomfortable should have purchased a large. Since it is not returnable I am stuck with a pillow that is of no use.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
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