Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Posted by: Ag
from Oklahoma City
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have neck and upper back pain, the pillow has a low profile which is great but it is really hard and it hurts my head.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Unhappy sleeper
from Boston, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was hoping this pillow would help with neck pain being a side sleeping. It's a very flat low pillow. Much smaller than I expected making a pillow case fit forget it, they slide all over for standard fit. Given the shape I was hopeful it would help my neck issues but nope. It's too flat and I was getting headaches laying so flat. Maybe if I elevated it on another pillow but that defeats the purpose of this shape that contours to back and side sleepers if it's elevated I'd imagine. Overall I regret buying this and wasting that much money as these are a no return. I've owned pillows in the past from tempurpedic and figured this was going to be just as good a product but I just don't think it is by any means. I do not recommend this product.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Buxtehude
from West Chester, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] With the usual marshmallow pillow my head is too high and there is no consideration for the space between shoulder and head. However, the Tempur-Neck pillow is a bit thick. So the head is still elevated.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Small is for kids
on November 30, 2023
Posted by: Dissatisfied long term customer
from Indiana
I ordered a small pillow because I thought I had a small size previously. Once the order arrived, it was clearly smaller that my current tempur-pedic pillow. I called to do an exchange, and they told me they would not accept the exchange. They said they would not accept baby the exchange of the pillow because of it being a personal use item, however, when I pointed out that they accept the return of a bed, which is clearly also a very personal item, they had no response justifying why they accept one and not the other. Very frustrating.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Josh
from Chino, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] At first, I thought pillows weren't too important-just a normal essential in the bedroom. After having this, my life has changed. I sleep deeper, more comfortably, and even longer. Strongly recommended.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: MT in NM
from New Mexico
Verified Purchase:Yes
[This review was collected as part of a promotion.] I finally found the right pillow for me. I thought it would be too hard, but it's actually very comfortable. I'll never use another pillow from now on!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Satisfied customer
from Chicago
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's much firmer than I thought I would like, but my head fits perfectly in the contour. I won't toss and turn like I used to and I wake up refreshed.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Stiff Neck
from Georgetown, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Started getting a stiff neck after using the pillow.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com