Customer reviews from hp.com
HP - Refurbished Excellent - OmniBook 5 - 16" 2K OLED Touch-Screen Laptop - Snapdragon X Plus (2024) - 16GB Memory - 1TB SSD - Copilot+ PC - Glacier Silver
Average customer rating
4.6
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
28
4 Stars
9
3 Stars
1
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for HP - Refurbished Excellent - OmniBook 5 - 16" 2K OLED Touch-Screen Laptop - Snapdragon X Plus (2024) - 16GB Memory - 1TB SSD - Copilot+ PC - Glacier Silver
Customer Rating
3
I assume I this need time to explore the device.
on September 3, 2026
Posted by: Wolay
Verified Purchase:Yes
I bought this laptop nearly a month now. Whilst I love the OLED display and the memory size. I have experienced limitations in the files it can open. There are no ports for HDMI cable.
I would recommend this to a friend!
Response from hp.comBy Emily, HP Customer Experience, September 22, 2026
Wolay, thank you for sharing your early impressions of the OmniBook 5. We're delighted to hear you're enjoying the OLED display and generous memory, though we understand your concerns about file compatibility and the lack of a built-in HDMI port. Many customers use a USB-C to HDMI adapter for external displays, but we'd be happy to help with any file-opening issues you're experiencing through our support team. We appreciate the balanced feedback and hope you'll continue to discover features that enhance your experience with the device.
Written by a customer while visiting hp.com
Posted by: ChristineB1
from West Sussex
Verified Purchase:Yes
I have had this for a few weeks now and I am very pleased with it. I am 71 and wanted a simple replacement for my old Windows 10 laptop. My son helped me set it up and I am more than happy with it.
I would recommend this to a friend!
Response from hp.comBy Emily, HP Customer Experience, August 18, 2026
Hi Christine, thank you for your 5-star review! We're pleased to hear that your HP OmniBook 5 has been an easy transition from your previous Windows 10 laptop and that you're enjoying using it. We appreciate you choosing HP. 💙
Written by a customer while visiting hp.com
Posted by: Malcolm Shortridge
Verified Purchase:Yes
So fast, just a dream to use, everybody should have one
Response from hp.comBy Emily, HP Customer Experience, August 11, 2026
Thank you for the fantastic 5-star review! We are absolutely thrilled to hear that the OmniBook 5 is running like a dream and making your daily routine so fast and seamless. Enjoy your new device!
Written by a customer while visiting hp.com
Customer Rating
4
Good product with a great capability for the price
on June 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Good product with a great capability for the price point, good large screen and easy use keyboard, good size RAM and SSD drive as standard
Written by a customer while visiting hp.com
Customer Rating
4
A great laptop for people who want a big screen
on June 22, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] A great laptop for people who want a big screen to watch films or Youtube or do some visual work or content creation.
There's a separate keyboard for numbers included, so this would be great for those people doing maths, accountancy or anything number related.
It is also lightweight has excellent battery life and could be useful to a family as it has multiple benefits.
I wasn't a fan of the keyboard on this laptop as it was smaller than other models, and not great when you are getting a bit old and can't see!
There's a separate keyboard for numbers included, so this would be great for those people doing maths, accountancy or anything number related.
It is also lightweight has excellent battery life and could be useful to a family as it has multiple benefits.
I wasn't a fan of the keyboard on this laptop as it was smaller than other models, and not great when you are getting a bit old and can't see!
Written by a customer while visiting hp.com
Customer Rating
5
Sleek, long battery life and highly portable
on June 21, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Sleek, long battery life and highly portable
Written by a customer while visiting hp.com
Customer Rating
5
This laptop is the entry level professional laptop
on June 19, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This laptop is the entry level professional laptop from HP/Snap Dragon but it is by far what I would have expected of an entry level, the quality of the graphics is like looking at the highest quality TV I was very impressed that a laptop could have such superior quality. The battery life is another of the impressive features of this laptop on one charge you could carry out a full weeks work.
The laptop is lightweight and very portable, to me it is a PC and tablet all in one, there is no need to have both.
The price is competitive and I think it is well worth the money, I would highly recommend
The laptop is lightweight and very portable, to me it is a PC and tablet all in one, there is no need to have both.
The price is competitive and I think it is well worth the money, I would highly recommend
Written by a customer while visiting hp.com
Customer Rating
4
This less thick and will definitely recommend buyi
on June 16, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This less thick and will definitely recommend buying it.
Written by a customer while visiting hp.com