Customer reviews from philips.com
Philips Norelco - Multigroom 5000 All-in-One Trimmer - Black
Average customer rating
4.3
(125 Reviews)
Rating breakdown 125 reviews
5 Stars
78
4 Stars
25
3 Stars
10
2 Stars
1
1 Star
11
87%of customers recommend this product.
(
94 out of
108)
Customer Reviews for Philips Norelco - Multigroom 5000 All-in-One Trimmer - Black
Posted by: Col4077th
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Really good set of clippers but not advertised accurately for range of functions. Only works as hair clippers if you wear your hair very short. Really needs several more longer guards. Also, the mm unit of measure should be changed over to standard guard sizes (1,2,3, etc). I had to convert so I knew which I was using.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Loud and lacks power
on December 5, 2024
Posted by: WISLake
Gender:Male
Unless you trim your beard almost everyday this trimmer lacks power. What bothers me even more is the high pitched noise this trimmer emits.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 10, 2025
Hi WILake,
Thank you for letting us know about your concern, this is not the experience we want for our customers, we just want to let you know that your feedback us important to us because from this we can improve day by day, u can also try this:
- Lubricate the blades if recommended by the manufacturer. This can sometimes reduce noise.
-Make sure the trimmer is fully charged. Low power can affect performance.
If this doesn't improve, or you need some assistance, please don't hesitate to reach out to us, We're available on Facebook (@Philips) and X (@PhilipsCare). you can also reach out to us via the contact page:https://www.usa.philips.com/c-w/support-home/support-contact-page. We are glad to have you!
Hope to speak to you soon
Best regards,
Philips Consumer Care
Thank you for letting us know about your concern, this is not the experience we want for our customers, we just want to let you know that your feedback us important to us because from this we can improve day by day, u can also try this:
- Lubricate the blades if recommended by the manufacturer. This can sometimes reduce noise.
-Make sure the trimmer is fully charged. Low power can affect performance.
If this doesn't improve, or you need some assistance, please don't hesitate to reach out to us, We're available on Facebook (@Philips) and X (@PhilipsCare). you can also reach out to us via the contact page:https://www.usa.philips.com/c-w/support-home/support-contact-page. We are glad to have you!
Hope to speak to you soon
Best regards,
Philips Consumer Care
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, January 10, 2025
Hi WILake,
We're sorry to hear that you're experiencing issues with the power and noise level of the device.
Our goal is to provide high-quality products that offer excellent performance, and we regret that this has not been your experience. If the trimmer is lacking power, it might be beneficial to ensure it is fully charged before use. Additionally, if the trimmer is making a high-pitched noise, it could be due to incorrect assembly or a potential issue with the device itself. For more detailed information on this, please visit our guide here (https://www.usa.philips.com/c-t/XC000013146/my-philips-hair-groomerclipper-is-making-a-strange-noise).
If the issues persist, please reach out via social media. We're on Facebook (https://www.facebook.com/Philips), Instagram (https://www.instagram.com/Philips), and X (https://twitter.com/PhilipsCare). Not on social media? No problem. You can also contact us through our support page (https://www.usa.philips.com/c-w/support-home/support-contact-page).
Thank you for bringing this to our attention.
Best regards,
Philips Consumer Care
We're sorry to hear that you're experiencing issues with the power and noise level of the device.
Our goal is to provide high-quality products that offer excellent performance, and we regret that this has not been your experience. If the trimmer is lacking power, it might be beneficial to ensure it is fully charged before use. Additionally, if the trimmer is making a high-pitched noise, it could be due to incorrect assembly or a potential issue with the device itself. For more detailed information on this, please visit our guide here (https://www.usa.philips.com/c-t/XC000013146/my-philips-hair-groomerclipper-is-making-a-strange-noise).
If the issues persist, please reach out via social media. We're on Facebook (https://www.facebook.com/Philips), Instagram (https://www.instagram.com/Philips), and X (https://twitter.com/PhilipsCare). Not on social media? No problem. You can also contact us through our support page (https://www.usa.philips.com/c-w/support-home/support-contact-page).
Thank you for bringing this to our attention.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Good body trimmer
on November 19, 2022
Posted by: shaggysc96
Gender:Male
[This review was collected as part of a promotion.] This trimmer has it all. It has a bunch of different guides to cut hair all different lengths. It also has a handy carry bag and charges pretty quickly. It has exchangeable ends also for a close shaver or small hair trimmer or nose trimmer. It is a little sharp to try in delicate places but for all other areas of the body I would recommend for trimming hair.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great trimmer
on December 9, 2022
Posted by: Jeremy
Gender:Male
[This review was collected as part of a promotion.] I got the Philips - All-in-One Trimmer MG5900/49 Series 5000 and I really like it. It has all the right attachments for everything you need to trim. The Philips - All-in-One Trimmer MG5900/49 Series 5000 charges fast. It also holds a charge for quite a long time. I am glad I got this trimmer.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Amazing product
on December 14, 2022
Posted by: Demetrios
Gender:Male
[This review was collected as part of a promotion.] Easy to open box and simple to understand instructions. Very easy to use and very safe blades. Easy to clean . Design is awesome and love that it's rechargeable. Easy to handle when holding shaver. Customer for life.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
great all-around trimmer.
on April 17, 2023
Posted by: mbmsr
Gender:Male
needs to have a 1mm and 2mm trimmer attachment for trimming your beard.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Spaceguy
Gender:Male
Verified Purchase:Yes
Fantastic trimmer. Third one I've had now after batteries had their lifespan end. That said, they last a long time.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
So many uses for one product
on October 24, 2022
Posted by: asb294
Gender:Male
[This review was collected as part of a promotion.] This trimmer has become my go to trimmer for grooming. It comes with so many different attachments, making it incredibly useful. The battery also lasts a very long time, and I have not had to recharge it yet since owning it.
I would recommend this to a friend!
Written by a customer while visiting philips.com