Customer reviews from kitchenaid.com
KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer, KSM150PS - Mint Julep
Average customer rating
4.9
(1,319 Reviews)
Rating breakdown 1,319 reviews
5 Stars
1,201
4 Stars
95
3 Stars
11
2 Stars
2
1 Star
10
99%of customers recommend this product.
(
1,260 out of
1,273)
Customer Reviews for KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer, KSM150PS - Mint Julep
Customer Rating
5
Love it!
on August 22, 2025
Posted by: echabot
from Vancouver
(This review was collected as part of a promotion.) I absolutely love my KitchenAid mixer. It’s sturdy, powerful, and makes baking so much easier. The motor handles bread dough, cookies, and cakes without any struggle, and the speed options give me great control. I also love how easy it is to add attachments, which makes it more than just a mixer—it’s super versatile. Cleanup is simple, and the classic design looks great on my counter. It’s definitely an investment, but worth every penny for the quality and reliability.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love Kitchen Stand Mixer!!
on August 21, 2025
Posted by: The Cookie Mnstr - Van
from Vancouver, BC
(This review was collected as part of a promotion.) I bought this to replace a machine that we bought 20 years ago.
This one is more powerful and has a larger bowl - both big bonus for me - as I do a lot of baking at home.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Need to Make them Like they Use to be
on August 16, 2025
Posted by: Sticking with Hobart KA
[This review was collected as part of a promotion.] I bought this thinking my old Hobart KA mixer could not be fixed. Thankfully, I found a place to properly service it. In the mean time I have this new Artisan 5 qt. It could use more grease to help absorb heat, a spring above the attachment, and I guess it isn't designed to handle much like the old ones... like gingerbread. Do your research of what modifications are highly suggested if you purchase. If I don't sell it I will have to spend $ to make the proper modifications that KitchenAid should have done themselves just to make it last longer.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Defective Appliance, Awful Customer Service
on August 11, 2025
Posted by: JanineB
I bought this stand mixer after we moved and the pandemic started. I use it maybe 10-15 times a year, so definitely less than 100 uses. Yesterday, while making a Small batch of hamburger buns, the head sheared off the base and flew onto the floor. Thankfully no one was hurt and it didn’t damage the floor. I started a chat, showing photos of the mixer and was then asked to call in, which I did. The agent informed me that the mixer is from 2013 (hard to believe since I bought it in 2019 or later) and the best they can do is offer a 30% discount on a new one from their website.
Kitchenaid definitely does NOT stand by their products.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Branded Team, Consumer Care, August 12, 2025
Hello, JanineB ! Thank you for reaching out to us. Kindly e-mail us at Canadasocial@Kitchenaid.com with your model, serial, and phone number; Please include review ID # 765858 in the subject line. We look forward to hearing from you! - Eric
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent appareil
on August 11, 2025
Posted by: Lucie66
(This review was collected as part of a promotion.) J'ai acheté cet appareil il y a un mois et il est à la hauteur de ce que j'attendais. C'est parfait pour faire des gâteaux, du pain, des pâtes à pizza. Il semble très solide et devrait me durer de nombreuses années.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love my Kitchenaid Artisan!
on August 10, 2025
Posted by: Lyn51
(This review was collected as part of a promotion.) I love my new Kitchenaid Artisan. My old Kitchenaid Artisan finally gave up the ghost after almost 22 years. I love the new colour and the motor is even quieter. Hopefully this one will last as long as my first one.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Not happy with the changes
on August 10, 2025
Posted by: Colecooldude
(This review was collected as part of a promotion.) I’ve had this style for years and now I have this new one but the problem I’m having is the slow speed is to fast. Not as slow as it use to be.
I would recommend this to a friend!
Response from kitchenaid.comBy Branded Team, Consumer Care, August 11, 2025
Hi. We apologize for your experience. Could you please email us at canadasocial@whirlpool.com with the model, serial number, and phone number? Please include review ID #765505, so we can look into what happened. Thank you. - Teresa
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Why so cheap?
on August 4, 2025
Posted by: disapointed baker
Have had 2 different units die on me in a very short period. Poor, low-powered motor.
Response from kitchenaid.comBy CA Social Care, August 5, 2025
Hello! We are so sorry we have let you down. KitchenAid takes pride in our products and service, and we are so sorry we did not meet those expectations. We would love to look into this for you! Kindly e-mail us at CanadaSocial@KitchenAid.com with your model and serial number, phone number, and case Review ID: 293238588. We look forward to hearing from you! -Alisha
Written by a customer while visiting kitchenaid.com