Customer reviews from Airo Comfort
Airo Comfort - 16000 BTU Portable Air Conditioner Inverter Dual Hose and Heater Large Spaces AC with Dehumidifier DIY Window Kit - White
Average customer rating
4.5
(1,642 Reviews)
Rating breakdown 1,642 reviews
5 Stars
1,095
4 Stars
352
3 Stars
113
2 Stars
29
1 Star
53
Customer Reviews for Airo Comfort - 16000 BTU Portable Air Conditioner Inverter Dual Hose and Heater Large Spaces AC with Dehumidifier DIY Window Kit - White
Customer Rating
1
DOA
on July 14, 2026
Posted by: Mark S
Installed it and it ran for 5 minutes and got an error code E2, which is supposed to mean that the water tank is full and you need to empty it. No water came out of port. Support call pushed me off to reply to an email and have heard nothing since. Now I have to figure out how to get this dead weight out of my house. Stay away.
Written by a customer while visiting Airo Comfort
Customer Rating
4
Work well for cooling.
on July 14, 2026
Posted by: Stephen S
Seems like a well made product. Easy to install and get up and running.
Written by a customer while visiting Airo Comfort
Customer Rating
5
A/C
on July 13, 2026
Posted by: Veronica G
I just got it. Let’s see. So far it feels amazing!!
Written by a customer while visiting Airo Comfort
Customer Rating
5
Great unit
on July 13, 2026
Posted by: Robert T
The first 2 or 3 days the unit displaced a lot of water, BUT that went away after the excess moisture/humidity was sucked out of the house we moved into. Ever since, we've had no issues and the unit performs wonderfully. Great price, power, reliable.
Written by a customer while visiting Airo Comfort
Customer Rating
4
AC16MWS
on July 13, 2026
Posted by: Laurie G
A little more complicated to add to an older model modular home’s windows; however, still a great product.
Written by a customer while visiting Airo Comfort
Customer Rating
5
Excellent air conditioner and dehumidifier!
on July 13, 2026
Posted by: Kerry H
We have the 14000 BTU a/c unit and it cools our whole downstair house. I recommend this product
Written by a customer while visiting Airo Comfort
Customer Rating
4
Does a great job!
on July 13, 2026
Posted by: M M
Really works. A bit bigger than I thought (can't tuck right next to window due to size of the vent hose) but still well worth it!
Written by a customer while visiting Airo Comfort
Customer Rating
5
Air conditioner
on July 12, 2026
Posted by: Mary P
I like the airo 16,000 air conditioner, it’s quiet, works well and fits my needs
Written by a customer while visiting Airo Comfort