Customer reviews from ceretone
Ceretone - Style OTC Hearing Aid Clear Sound with Noise Reduction, Ergonomic Fit, Sleek Modern Design, Water & Dust Resistant - White
Average customer rating
4.6 out of 5
4.6
(51 Reviews)
Open Ratings Snapshot
Rating breakdown 51 reviews
5 Stars
35
4 Stars
13
3 Stars
3
2 Stars
0
1 Star
0
Best Buy Privacy Policy
Customer Reviews for Ceretone - Style OTC Hearing Aid Clear Sound with Noise Reduction, Ergonomic Fit, Sleek Modern Design, Water & Dust Resistant - White
Customer Rating
5 out of 5
5
Great hearing aids!
on March 10, 2026
Posted by: KellenH
[This review was collected as part of a promotion.] This really worked great! It helped me to hear better! It fit perfectly! It allowed me to hear my tv and music better! It was easy to clean! It’s very low maintenance! It reduced excessive noise!
Response from ceretoneBy CSCustomer ServiceMarch 10, 2026
Hello,

Thank you for your wonderful review! We’re so happy to hear that the hearing aids are helping you hear your TV and music more clearly and that the fit is comfortable for you. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
So happy with these!
on March 1, 2026
Posted by: DreM
[This review was collected as part of a promotion.] Im so happy with these! I've been having issues hearing and haven't been able to get into the doctor. They are ready to use to! Just plug them in charge them up and they are good to go!
Response from ceretoneBy CSCustomer ServiceMarch 2, 2026
Hello Dre,

Thank you so much for sharing your experience! We’re thrilled to hear that the hearing aids have made things easier for you and that you find them simple to use. It’s wonderful to know they’re helping you hear better! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
Good hearing aid
on March 1, 2026
Posted by: MarijaJ
[This review was collected as part of a promotion.] Weight of these hearing aid is very light. It applies the sound significantly. They are comfortable in ear but I do need to find out how to cancel the pinching noise. They look very durable.
Response from ceretoneBy CSCustomer ServiceMarch 2, 2026
Hello Marija,

Thank you for your feedback! We’re glad to hear the hearing aids feel lightweight, comfortable, and durable, and that the sound amplification is working well for you. Regarding the pinching or feedback noise, we can provide some tips or guidance to help minimize that noise so your experience is even more comfortable. Please don't hesitate to reach out to our customer service team:

Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4 out of 5
4
Easy to carry and can hear better
on February 28, 2026
Posted by: JordanJ
[This review was collected as part of a promotion.] They did improve hearing. Was able to hear better even in a group setting. Love the carrying case. Very easy to carry. However they fall out a lot. Even with the diffrent size earpieces. The rubber size pieces do not stay on well and am afraid they will fall off inside of ear and get stuck.
Response from ceretoneBy CSCustomer ServiceMarch 2, 2026
Hello Jordan,

Thank you for sharing your feedback! I’m glad to hear the hearing aids have helped improve your hearing, even in group settings, and that you love the convenience of the carrying case. I’m sorry to hear about the fit issues and the concern with the ear domes. We understand how important it is for the hearing aids to stay securely in place. If you're open to it, please don't hesitate to reach out to our customer service team:

Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
Comfortable
on February 27, 2026
Posted by: KristinaD
[This review was collected as part of a promotion.] I love these I have bad hearing in my left ear from my lupus and can often not hear the tv or people talking to me. I can now hear people clearly and not have to blare my tv anymore to hear it. Very comfortable to wear. I have small ears so I usually can’t wear earbuds of any kind cause it hurts my ears these did not hurt my ears. I couldn’t find the app in the iPhone store do not sure if this pair is app compatible. Wish they could hook to my phone would have loved to use them for phone calls.
Response from ceretoneBy CSCustomer ServiceFebruary 27, 2026
Hello Kristina,

Thank you so much for sharing your experience! We’re thrilled to hear that the hearing aids have helped you hear conversations clearly and enjoy your TV at a comfortable volume. Regarding the app, the Style model you have is not app-compatible, so phone call functionality isn’t available through an app. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
Very comfortable and simple
on February 25, 2026
Posted by: JeanneP
[This review was collected as part of a promotion.] Ok did not expect it to be this easy. This portable. This comfortable. I have moderate hearing loss. Trouble differentiating speech from sounds whole among multiple sound inputs. This is amazing.
Response from ceretoneBy CSCustomer ServiceFebruary 25, 2026
Hello Jeanne,

Thank you so much for sharing your experience! We’re thrilled to hear that you find the hearing aids portable, comfortable, and effective. We really appreciate your feedback and are so glad they’re making a difference for you! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
Convenient and sleek
on February 23, 2026
Posted by: DanielleF
[This review was collected as part of a promotion.] These hearing aid ear buds are a wonderful change to ones I have used in the past. The sound was very clearance wasn’t overly loud. They are easy to charge on the go as it uses a USB cable. They are easy to use and the controls are pretty easy to learn. I really like how they remind me of AirPods.
Response from ceretoneBy CSCustomer ServiceFebruary 24, 2026
Hello Danielle,

Thank you for your feedback! We’re glad to hear that the hearing aids are a great improvement over what you’ve used before, with clear sound that’s comfortable and not too loud. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
This are the best ones that could have gotten beca
on February 19, 2026
Posted by: FrancinH
[This review was collected as part of a promotion.] This hearing aides really work good because you follow what the booklet saids that you can charge them for at east two or three hours before you can start use little at a time so help your earring hear things well and you hear the noise very clearly and you also control the volume them so that turn out be really good for hearing.
Response from ceretoneBy CSCustomer ServiceFebruary 20, 2026
Hello Francin,

Thank you for sharing your experience! We’re glad to hear that following the instructions helped your hearing aids work effectively. It’s great that the charging process, gradual use, and volume control are helping you hear sounds clearly and comfortably. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
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