Customer reviews from cuisinart.com
Cuisinart - 1.5-Quart Ice Cream and Sorbet Maker - Red
Average customer rating
4.8
(2,051 Reviews)
Rating breakdown 2,051 reviews
5 Stars
1,787
4 Stars
195
3 Stars
37
2 Stars
11
1 Star
21
97%of customers recommend this product.
(
1,613 out of
1,661)
Customer Reviews for Cuisinart - 1.5-Quart Ice Cream and Sorbet Maker - Red
Posted by: Kris R
from Kansas City, MO
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the "ice cream maker" thinking I would pour the ingredients into the mixer and it would mix and freeze; however, you DON'T! Premix all ingredients first, making sure the paddles are going when pouring the ingredients in, as they will freeze to the bottom if you don't turn the paddle on first. (Since you pre-mix the ingredients, you can freeze that and have ice cream instead.) It was supposed to come with a recipe booklet, but I couldn't find it anywhere.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: tommybird
from Cleveland, Georgia
Gender:Male
Verified Purchase:Yes
To date, I have been unable to make anything in this product without ice crystals forming. Everything I've made tastes as miserable as ice milk that has thawed and been refrozen.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1
So upset broke insert snapped
on November 3, 2025
Posted by: Broken plastic insert
Gender:Female
Bought this machine so upset the plastic insert broke after two uses
Idk if you can send new insert i have pictures
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, November 12, 2025
We’re so sorry to hear that the plastic insert on your Cuisinart® Ice Cream Maker broke after only a few uses. Please contact our Consumer Service Team at 1-800-726-0190 and reference ticket 8900423463 — they’ll be happy to review the situation and help with replacement options.
Written by a customer while visiting cuisinart.com
Customer Rating
1
This is as needed as that Wok which isn't used
on September 4, 2020
Posted by: Waste of Money
from USA
Gender:Male
Verified Purchase:Yes
Its basically a worthless piece of equipment which will be stored next to the wok we never use, right next to the bread maker we never use. Go out and buy ice cream from a supermarket. Its cheaper and more convenient. This is a hassle to make ice cream and expensive.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Peacecat30
Gender:Female
Verified Purchase:Yes
I have been very disappointed in this appliance. While easy to use, it does not work well to make low fat ice cream. I've tried multiple batches using several recipes but consistently end up with a thick layer of ice around the canister and a small amount of very soft ice cream in the middle. Perhaps is better with a full fat recipe.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: DBnsnbrg
Verified Purchase:Yes
I’ve only used it once so far so the first try didn’t really go well. It never froze the mixture…it was more like a soupy milkshake. I’m wondering if it could have been because I used heavy cream that was outdated but still smelled okay to use. Next time I’ll be sure to use new fresh cream. I was a little disappointed so I haven’t yet attempted another batch. Hopefully fresh cream helps because I was really excited to use this ice cream maker a lot. I gave it three stars mostly because I need to test it again, fairly. I’ve never owned any kind of ice cream machine before but I was kind of surprised about the work involved before you even use the machine. No biggie.
Written by a customer while visiting cuisinart.com
Posted by: Health Seeker
Gender:Female
Verified Purchase:Yes
No printed instructions. Manuel is online so difficult to read. No where did I read restrictions on utensils to scoop ice cream. Freezer bowl damaged after one use. I bought this to minimize unhealthy ingredients so I definitely don't want to use a scratched bowl. Very disappointed.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, November 19, 2025
We’re sorry to hear about the issues with your ice cream maker and freezer bowl. Using only the recommended utensils and following the care instructions can help prevent damage, but we understand your frustration. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket 8900430258so we can assist you further.
Written by a customer while visiting cuisinart.com
Posted by: Goodbye
Gender:Female
Verified Purchase:Yes
We used the vanilla recipe in the booklet that came with it and the ice cream overflowed. It was a mess to clean up because it oozed out everywhere. The ice cream was good but we debated whether it was worth it to keep or if we should return it.
Written by a customer while visiting cuisinart.com