Customer reviews from cuisinart.com
Cuisinart - 1.5-Quart Ice Cream and Sorbet Maker - Red
Average customer rating
4.8
(2,026 Reviews)
Rating breakdown 2,026 reviews
5 Stars
1,770
4 Stars
189
3 Stars
36
2 Stars
11
1 Star
20
97%of customers recommend this product.
(
1,594 out of
1,640)
Customer Reviews for Cuisinart - 1.5-Quart Ice Cream and Sorbet Maker - Red
Posted by: Lor in Door
Gender:Female
Verified Purchase:Yes
This made delicious ice cream in just a few minutes. I loved that the ice cream was simply made without any of the gums and fillers you would typically find in store bought ice cream. You can control the ingredients and the fat content, and we used almost all heavy whipping cream, so it was quite yummy. Fast, easy, simple and delicious! We received this as a gift and highly recommend.
Written by a customer while visiting cuisinart.com
Posted by: Bondera
from Chillicothe ohio
Gender:Female
Verified Purchase:Yes
If you like soft serve cream you’ll like it. I was disappointed in the texture, but I realize you can use different ingredients- I just decided I ultimately would rather hard a more solid ice cream product and returned the maker.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Garbage
on April 10, 2026
Posted by: Anonymous
Just just it. Pieces are all miss sized. Won't fit together at all. Completely unusable.
Response from cuisinart.comBy Cuisinart, April 13, 2026
Thank you for sharing your experience with the Automatic Ice Cream, Frozen Yogurt & Sorbet Maker, and we’re sorry to hear the unit was unusable. If components are not fitting together, we recommend verifying all parts are aligned correctly and that the freezing bowl is fully seated, as temperature changes or packaging shifts can sometimes affect fit; our Consumer Assistance Center can help assess this further. Please contact us at 1-800-726-0190 and reference Ticket #8900605267 so our team can assist you. Thank you—we appreciate your feedback, as it helps us improve quality and design in future models.
Written by a customer while visiting cuisinart.com
Posted by: Kris R
from Kansas City, MO
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the "ice cream maker" thinking I would pour the ingredients into the mixer and it would mix and freeze; however, you DON'T! Premix all ingredients first, making sure the paddles are going when pouring the ingredients in, as they will freeze to the bottom if you don't turn the paddle on first. (Since you pre-mix the ingredients, you can freeze that and have ice cream instead.) It was supposed to come with a recipe booklet, but I couldn't find it anywhere.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: tommybird
from Cleveland, Georgia
Gender:Male
Verified Purchase:Yes
To date, I have been unable to make anything in this product without ice crystals forming. Everything I've made tastes as miserable as ice milk that has thawed and been refrozen.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1
So upset broke insert snapped
on November 3, 2025
Posted by: Broken plastic insert
Gender:Female
Bought this machine so upset the plastic insert broke after two uses
Idk if you can send new insert i have pictures
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, November 12, 2025
We’re so sorry to hear that the plastic insert on your Cuisinart® Ice Cream Maker broke after only a few uses. Please contact our Consumer Service Team at 1-800-726-0190 and reference ticket 8900423463 — they’ll be happy to review the situation and help with replacement options.
Written by a customer while visiting cuisinart.com
Customer Rating
1
This is as needed as that Wok which isn't used
on September 4, 2020
Posted by: Waste of Money
from USA
Gender:Male
Verified Purchase:Yes
Its basically a worthless piece of equipment which will be stored next to the wok we never use, right next to the bread maker we never use. Go out and buy ice cream from a supermarket. Its cheaper and more convenient. This is a hassle to make ice cream and expensive.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Peacecat30
Gender:Female
Verified Purchase:Yes
I have been very disappointed in this appliance. While easy to use, it does not work well to make low fat ice cream. I've tried multiple batches using several recipes but consistently end up with a thick layer of ice around the canister and a small amount of very soft ice cream in the middle. Perhaps is better with a full fat recipe.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com