Customer reviews from cuisinart.com
Cuisinart - 1.5-Quart Ice Cream and Sorbet Maker - Red
Average customer rating
4.8
(2,051 Reviews)
Rating breakdown 2,051 reviews
5 Stars
1,787
4 Stars
195
3 Stars
37
2 Stars
11
1 Star
21
97%of customers recommend this product.
(
1,613 out of
1,661)
Customer Reviews for Cuisinart - 1.5-Quart Ice Cream and Sorbet Maker - Red
Posted by: JennyL59
Gender:Female
Verified Purchase:Yes
Love it, works great, great texture. Nice design
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: MJen
Gender:Female
Verified Purchase:Yes
Tried out an oat milk ice cream recipe and at the soft stage, the texture was great, but the full freeze turned it icy.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Not Happy With Product!
Verified Purchase:Yes
Agitator made of plastic, not metal -poor design. After a few minutes of agitator churning ingredients, motor stopped because the ice cream mixture became rock hard.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, February 5, 2026
Thank you for your feedback—we’re sorry for the frustration this caused and appreciate you sharing your experience. The unit is designed with a protective motor shutoff that can activate if the mixture freezes too hard; this can often be prevented by adjusting ingredient ratios (such as sugar or fat content), ensuring the base is properly chilled—not over-frozen—and stopping the cycle as recommended for firmer recipes. Our Consumer Assistance Center can help review your specific recipe and provide guidance to achieve optimal results—please call 1-800-726-0190. Ticket #8900515849
Written by a customer while visiting cuisinart.com
Posted by: Nancy H W
Verified Purchase:Yes
This machine is very easy to use and maintain. It makes amazing ice cream in 20 minutes! Plus it’s fun to experiment with different recipes.
Written by a customer while visiting cuisinart.com
Customer Rating
5
Easy to use.
on February 14, 2026
Posted by: Anonymous
was a gift and I'm loving every second of it and so is my granddaughter
Written by a customer while visiting cuisinart.com
Customer Rating
2
Paddle broke in first use
on February 21, 2026
Posted by: Mellie4
Gender:Female
The paddle broke in the first use. The paddle didn’t make it through one churn before it snapped. Freezer bowl seems to work well, but now I have to either get a new paddle or return the machine.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, February 23, 2026
We’re very sorry to hear that the paddle broke during your first use and understand how frustrating that must be. Please contact our Consumer Assistance Center at 1-800-726-0190 TICKET#8900542213 so our team can assist with a replacement paddle or guide you through next steps. The freezer bowl should continue to perform well, and we want to ensure your ice cream maker works as intended. We appreciate your feedback and are committed to resolving this quickly.
Written by a customer while visiting cuisinart.com
Posted by: Ozge
Verified Purchase:Yes
When it churns I notice the contents of the bowl get pushed upward and accumulate in the center around the white plastic piece that rotates, not touching the sides anymore after a while, does stopping the cooling process. The end results is more a soft serve ice cream. It still satisfies the "cold treat" need, but I would not call it ice cream consistency,
I would recommend this to a friend!
Response from cuisinart.comBy Cuisinart, March 17, 2026
Thank you for sharing your experience with your Cuisinart ice cream maker. Some recipes or ingredient ratios can affect the final texture, and we recommend consulting the user manual for tips on achieving a firmer consistency. We appreciate your feedback and are glad it still provided a satisfying cold treat!
Written by a customer while visiting cuisinart.com
Posted by: Carol_NC
Gender:Female
Verified Purchase:Yes
This is an easy to use machine. Wish it did gelato better…why it’s a 4 not 5. We have made gelato despite it not being designed to do so and it still tastes good but lacks the airiness.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com