Customer reviews from cuisinart.com
Cuisinart - 1.5-Quart Ice Cream and Sorbet Maker - Red
Average customer rating
4.8
(2,026 Reviews)
Rating breakdown 2,026 reviews
5 Stars
1,770
4 Stars
189
3 Stars
36
2 Stars
11
1 Star
20
97%of customers recommend this product.
(
1,594 out of
1,640)
Customer Reviews for Cuisinart - 1.5-Quart Ice Cream and Sorbet Maker - Red
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
After 2 uses the bowl won’t freeze. It was placed flat in freezer
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, February 9, 2026
Thank you for sharing your experience — we’re sorry the bowl isn’t freezing properly. For best results, ensure the bowl is completely dry before placing it flat in the freezer and allow sufficient time (typically 24 hours) for it to reach the correct temperature; avoid storing it near strongly scented foods. Our Consumer Assistance Center can provide further guidance or review replacement options at 1-800-726-0190. Please reference Ticket #8900519938 when you call so we can assist you directly.
Written by a customer while visiting cuisinart.com
Posted by: MarinaO
Verified Purchase:Yes
It works great. My 9yo is very happy with it, and so are we.
Written by a customer while visiting cuisinart.com
Posted by: Roula
Gender:Male
Verified Purchase:Yes
The churning takes a bit of time and happens a little unevenly, but patience is rewarded. I like that the ice cream maker is so simple and easy to use. There’s one button. The mechanism is transparent and easy to understand.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Ryan Mortensen
Gender:Male
Verified Purchase:Yes
I received this ice cream maker as a gift from my sister, who knows just how much I love ice cream. It was a pleasure to use—super easy, quick, and the cleanup is a breeze. I absolutely love it and highly recommend it to anyone who enjoys homemade ice cream.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: ragrant
Gender:Male
Verified Purchase:Yes
This is the greatest invention ever. (Exception being the Heart/Lung Machine) We are injoying fresh, natural ice cream in a myriad of flavors.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2
Paddle broke in first use
on February 21, 2026
Posted by: Mellie4
Gender:Female
The paddle broke in the first use. The paddle didn’t make it through one churn before it snapped. Freezer bowl seems to work well, but now I have to either get a new paddle or return the machine.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, February 23, 2026
We’re very sorry to hear that the paddle broke during your first use and understand how frustrating that must be. Please contact our Consumer Assistance Center at 1-800-726-0190 TICKET#8900542213 so our team can assist with a replacement paddle or guide you through next steps. The freezer bowl should continue to perform well, and we want to ensure your ice cream maker works as intended. We appreciate your feedback and are committed to resolving this quickly.
Written by a customer while visiting cuisinart.com
Posted by: RedPiqu
Verified Purchase:Yes
Making non-dairy frozen deserts using my Cuisinart ice cream maker was easy and delicious!
Written by a customer while visiting cuisinart.com
Posted by: Rocks Shining Star
Gender:Male
Verified Purchase:Yes
Machine is very easy to use. There are only four parts. One stays in the freezer. Just pour in the batter and hit the 'On' button. 20-25 minutes later you have ice cream.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com