Customer reviews from elementelectronics.com
Element Electronics - 43-inch Class LED 4K UHD Roku Smart TV
Average customer rating
4.5
(231 Reviews)
Rating breakdown 231 reviews
5 Stars
142
4 Stars
66
3 Stars
14
2 Stars
4
1 Star
5
92%of customers recommend this product.
(
179 out of
195)
Customer Reviews for Element Electronics - 43-inch Class LED 4K UHD Roku Smart TV
Posted by: Anonymous
from Westchester, NY
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Very nice picture, good features. Sad that I can't get HBO max and a few other live channels
I would recommend this to a friend!
Response from elementelectronics.comBy Jordyn, Customer Care, September 28, 2020
Hi! We’re so happy to hear that you are pleased with the features on your new TV. Thank you for taking the time to reach out & tell us about your experience with your Element TV! Please don’t hesitate to get in touch with any questions you may have – customerservice@elementelectronics.com.
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
from New Jersey
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The volume on the television is horrible. I could review it a lot higher and/or recommend it to others if it was better
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Jordyn, Customer Care, October 5, 2020
We’re sorry the sound quality of your new TV let you down. We want to make sure you’ve properly connected your inputs – if you’ve double-checked with our Quick Start Guide and you’re still having issues, please email us at customerservice@onntvsupport – text us at 844-334-2355 – or chat us www.onntvsupport.com so we can assist you further.
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
Verified Purchase:Yes
Gave it four stars, because the remote is not set up well. Volume is on side and is easy to constantly touch- bad design. Other than that, great picture.
Response from elementelectronics.comBy Jordyn, Customer Care, October 16, 2020
Hi there! Thank you for taking the time to review your new Element - Roku TV! We are sorry to hear that you are not in love with the Roku remote design. There is an app available on the App Store that can be used instead of the remote if you have a smart phone!
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
from Granite Bay CA
Gender:Male
Verified Purchase:Yes
Just hooked it up but the picture is great. I could use a bit more base or body in the sound but overall a nice TV
I would recommend this to a friend!
Response from elementelectronics.comBy Jordyn, Customer Care, October 16, 2020
Thank you for your review. We appreciate the feedback and apologize that the sound quality isn’t what you expected. Double-check with the Quick Start Guide to ensure everything is connected correctly, and if you’re still having issues, we’re happy to chat further. Please email us at customerservice@elementelectronics.com – text us at 888-842-3577 – or chat us at www.elementelectronics.com.
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Wish remote would light up, but other than that, nice tv for the money
I would recommend this to a friend!
Response from elementelectronics.comBy Jordyn, Customer Care, October 26, 2020
Hi there! We’re so happy to hear you’re enjoying your new Element TV. We hope you’ll continue to enjoy it for years to come!
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
The volume is very low I cranked it up to 100 and it’s really not that loud Tv is ok but the volume is too low
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Jordyn, Customer Care, November 2, 2020
We’re sorry the sound quality of your new TV let you down. We want to make sure you’ve properly connected your inputs – if you’ve double-checked with our Quick Start Guide and you’re still having issues, please email us at customerservice@elementelectronics.com – text us at 888-842-3577 – or chat us www.elementelectronics.com so we can assist you further.
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
from Washington
Frequency of use:Daily
Verified Purchase:Yes
Had the TV for 3 days and then it had a thick black streak in it. Returned and will try again. So will see if the second one is better.
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Jordyn, Customer Care, November 2, 2020
Hello! We are sorry to hear about the experience you had with your TV. We are glad you were able to return it and get a new Element TV!
Written by a customer while visiting elementelectronics.com
Posted by: Larry
from FL
Gender:Male
Verified Purchase:Yes
The legs would work better if there were an option to turn either pointing inward or the option of pointing outward. My situation required me to purchase and install a wider surface to hold the TV. If the legs could have pointed inward , I could have used my existing surface.
I would recommend this to a friend!
Response from elementelectronics.comBy Jordyn, Customer Care, November 2, 2020
Hi there, thank you for taking the time to review your new Element TV. We appreciate your suggestions on how we can make our TVs even better in the future!
Written by a customer while visiting elementelectronics.com