Customer reviews from elementelectronics.com
Element Electronics - 43-inch Class LED 4K UHD Roku Smart TV
Average customer rating
4.5
(231 Reviews)
Rating breakdown 231 reviews
5 Stars
142
4 Stars
66
3 Stars
14
2 Stars
4
1 Star
5
92%of customers recommend this product.
(
179 out of
195)
Customer Reviews for Element Electronics - 43-inch Class LED 4K UHD Roku Smart TV
Posted by: Anonymous
Verified Purchase:Yes
Does not pick up WiFi well very disappointing Everytime has to be reconnected. Wow!
Response from elementelectronics.comBy Nancy, Customer Experience Team, February 4, 2021
Hi Joe
If you need additional assistance, our customer service team is here to help. Please reach out to them via customerservice@elementelectronics.com, by calling 888-842-3577, or by starting a live chat with our team on www.elementelectronics.com.
If you need additional assistance, our customer service team is here to help. Please reach out to them via customerservice@elementelectronics.com, by calling 888-842-3577, or by starting a live chat with our team on www.elementelectronics.com.
Written by a customer while visiting elementelectronics.com
Posted by: DCS-Dan
from New Mexico
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Great pictire quality, sound could be a little better.
I would recommend this to a friend!
Response from elementelectronics.comBy Kami, Customer Experience Team, January 20, 2021
Thank you for the feedback. We appreciate you as a loyal customer.
Written by a customer while visiting elementelectronics.com
Posted by: Aubrie
from Philadelphia, PA
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
It keeps going fuzzy when I am on cable. I have to turn it on and off multiple times. It’s so frustrating. I’ve already had the cable company come out and it’s not the cable.
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Kami, Customer Experience Team, January 20, 2021
Hi Aubrie. We maybe able to help you resolve this issue. You can contact us via email (customerservice@elementelectronics.com), text message (888-842-3577), or via chat (www.elementelectronics.com).
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
from 92211
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Since this TV was purchased have been unable to communicate with Roku
Response from elementelectronics.comBy Kami, Customer Experience Team, January 20, 2021
We can try to help you Michele. If you are still having issues, please email us at customerservice@elementelectronics.com, text us at 888-842-3577, or chat us at www.elementelectronics.com and we will do our best to assist you.
Written by a customer while visiting elementelectronics.com
Posted by: Jay's momma
from Inland Empire, Ca
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
I love love love the tv just not loud enough for me but other then that perfect
I would recommend this to a friend!
Response from elementelectronics.comBy Kami, Customer Experience Team, January 20, 2021
We are so glad you love your new Element TV. We’re sorry to hear of the sound quality. Please email us at customerservice@elementelectronics.com – text us at 888-842-3577 – or chat us at www.elementelectronics.com to see if we can help remedy the situation.
Written by a customer while visiting elementelectronics.com
Posted by: Babs
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Excellent produce with great price. Will share with others.
I would recommend this to a friend!
Response from elementelectronics.comBy Kami, Customer Experience Team, January 20, 2021
We’re so happy to hear you’re enjoying your new Element TV. We hope you’ll continue to enjoy it for years to come! Thanks for sharing.
Written by a customer while visiting elementelectronics.com
Posted by: Matt P
from Highlands Ranch, CO
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
We have 2 of these TV’s in different sizes. They are by far the easiest to operate, stream and game on at a great price! This one went into our sons room. He is very happy
Response from elementelectronics.comBy Kami, Customer Experience Team, January 27, 2021
Hi Matt. Thanks for reviewing your new Element TV purchases. We are thrilled to hear you are happy with the quality of the TVs and hope you will continue to enjoy it!
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
from Nashville TN
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
We had a problem with just being able to see a green screen and hear audio a couple of times on all apps and live tv. We were able to shut off the tv and then it went back to normal. We are hoping this doesn’t happen again. The picture when working is great. The Roku portion works great. Just not sure why that happened.
I would recommend this to a friend!
Response from elementelectronics.comBy Kami, Customer Experience Team, February 1, 2021
Hi Andy. If you need assistance and this issue comes up again – please reach out to our Customer Service team by emailing us at customerservice@elementelectronics.com - texting us at 888-842-3577 - chat us www.elementelectronics.com.
Written by a customer while visiting elementelectronics.com