Customer reviews from elementelectronics.com
Element Electronics - 43 4K UHD HDR Frameless Xumo TV
Average customer rating
4 out of 5
4
(43 Reviews)
Open Ratings Snapshot
Rating breakdown 43 reviews
5 Stars
23
4 Stars
7
3 Stars
7
2 Stars
2
1 Star
4
70%of customers recommend this product. 
(
23 out of 33
)
Best Buy Privacy Policy
Customer Reviews for Element Electronics - 43 4K UHD HDR Frameless Xumo TV
Customer Rating
3 out of 5
3
Needs Xumo OS version upgrade
on February 3, 2026
Posted by: JAJ1
Verified Purchase:Yes
Overall the TV provides excellent performance at an extremely low price. The picture is excellent, has Dolby Atmos which is a must. My only issue with this TV is that the Version on Xumo the tv is running is not even close to the current Xumo version on say the Xumo Stream Box (the outdated version on this tv is frustrating, brand new tv should have at least the most recent incarnation or a way to update it while setting up) I like the inputs and the ways in which you can customize pictures and sounds on each input, I wish the HDMI was in a more accessible location but I’ve seen worse. If this tv ran the newer version of Xumo it would be a four stars not doubt. I’ve ended up connecting a Xumo Stream Box from Spectrum and that works great but I wasn’t planning to adding separate equipment but that’s what I’ve done. I also do not like that I can’t refresh apps or update the os without a thumb drive which seems very dated. I know it says it updates automatically but I don’t think it has and would be nice to be able to check.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care TeamFebruary 3, 2026
We are committed to continuous improvement and would value the opportunity to discuss your concerns in more detail. Please contact us at customerservice@elementelectronics.com- text us at 888-842-3577 - or utilize the chat with us feature at www.elementelectronics.com so we can better understand how to enhance your future experience.
Written by a customer while visiting elementelectronics.com
Customer Rating
2 out of 5
2
Good tv
on March 12, 2026
Posted by: Cesar
Verified Purchase:Yes
The tv is good but it just stop working and i dont know what to do
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Customer Care TeamMarch 12, 2026
We are sorry to hear about the issues you have been experiencing with your Element Xumo TV. Your feedback is important to us and will be shared with our product teams. Element is committed to providing the best possible product experience, quality, and value. We back this with a 1-year warranty or a 2-year warranty with registration. Please give us the opportunity to assist you by contacting our Customer Support team at 888-842-3577, by emailing us at customerservice@elementelectronics.com or by chatting with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Customer Rating
5 out of 5
5
Great Color & Easy to set up.
on May 8, 2026
Posted by: Blackpearl1
Verified Purchase:Yes
Easy to take out of box. Connects easy Roku Stick.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care TeamMay 11, 2026
Thank you for reviewing your new Element Xumo TV purchase. We are thrilled to hear you are happy with the quality of the TV and hope you will continue to enjoy it for years to come!
Written by a customer while visiting elementelectronics.com
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