I would give it a zero if that was an option, the TV was so slow and picture and sound constantly were out of sync. Returned it immediately.
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Customer Care Team, March 6, 2025
Hi Stacie. We hate to hear that you are finding your new Element TV to be the worst that you've ever purchased. Please know that we are here to help. Please reach out to us at 888-842-3577 , email customerservice@elementelectronics.com, or by chat at Elementtvsupport.com
The TV keeps freezing and I have to unplug the TV ti reset it.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, February 20, 2025
Thank you for taking the time to leave a review of your new Element. TV. We would love to see if we could turn your 3-star review into a 5-star review! If there is anything that our customer care team can do for you to achieve that, please email us at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com
This is a great TV. Good picture and sound. Good quality with so many streaming options. Happy with purchase
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, February 13, 2025
Hello Deb. Thank you so much for the delightful review of your new Element TV! We love that you have been left impressed with its sound and picture quality.
I can't ad my own apps that i enjoy. It is a challenging tv to figure out. Would have kept my old element over this one.
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Customer Care Team, February 13, 2025
Thank you for taking the time to reach out to us. We are sorry to hear that you are unhappy with your new TV. Please email our Customer Support team at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com
Great picture. I had a little trouble getting my T-mobile to stream properly and from all I could tell it was in the TV and not the T-mobile stream. Once connected it has been fine. I also get a bit frustrated with the defaulting to Xumo it has built in. If I ever decide to use Xumo maybe it will turn out to be a good thing. Last ... the talk function is not as usable as on my Insignia. I've pretty much given up on the spoken command button. Overall, really pleased with the quality and happy with the purchase.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, January 30, 2025
Thank you for taking time out of your day to leave a review on your new Element TV. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. If you have a minute, we would love for you to reach out to our Customer Support team to see if there is anything we could do to improve your experience. please email us at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com