Customer reviews from lg.com
55" Class LG UHD AI UA77A 4K Smart TV 2025
Average customer rating
3.8
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
2
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
0
Customer Reviews for 55" Class LG UHD AI UA77A 4K Smart TV 2025
Customer Rating
3
Value Driven
on February 13, 2026
Posted by: Crab69
from Central Florida
Nice picture with lots of viewing options! This is a good value, especially when on sale! The bells and whistles are many and the thin geometry makes it an attractive wall mount. Processor is a bit slow and LG+ Gallery functionality is not as expected due to it lacking an active auto brightness sensor to adjust brightness to changing room lighting conditions automatically. All around good value driven 4K UHD TV!
Response from lg.comBy LG, February 16, 2026
Hello. Thanks for sharing your experience with your LG TV. It’s great to hear you’re enjoying the picture quality, viewing options, and the slim design—those are definitely standout strengths of this model. Your notes about the processor speed and the LG+ Gallery brightness behavior give helpful insight into how the TV is performing in your space, and feedback like this is valuable for us to review. To allow us to properly investigate the details of your specific product model and to see how we can assist with your LG TV features and performance issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on LG TV features and settings: https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545 ^James
Written by a customer while visiting lg.com
Customer Rating
4
Good color
on May 5, 2026
Posted by: Mema 7
The TV is good the remote it comes with is terrible. Stop taking the number button off remotes.
Response from lg.comBy LG, May 7, 2026
Hello! Thank you for sharing your thoughts on your LG TV. We’re glad to hear the TV itself is working well for you, and we appreciate your honest feedback about the remote. Your point about keeping number buttons is noted, and insights like this help highlight what features matter most in everyday use. To allow us to properly investigate the details of your specific product model and to see how we can assist with the remote issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
Customer Rating
2
Poor set up information.
on May 11, 2026
Posted by: KathyKF
We bought this LG television because we had other LG products. Unfortunately, we found the TV impossible to set up. The instructions were hard to understand and there weren’t even very basic instructions included. It was so frustrating that we returned the TV and are now trying to decide on a different brand instead.
Response from lg.comBy LG, May 20, 2026
Hello, Kathy. We appreciate you sharing your experience with your LG 50UA7700AUA, and we always want setup to feel smooth and straightforward from the moment you unbox the TV. Our TVs include an on‑screen guided setup, and many customers find that walking through the steps in our Getting Started guide makes the process much clearer. You can review it here: https://www.lg.com/us/support/tvs/getting-started If you’d like us to walk through the setup process with you or review anything further for future reference, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great TV
on May 13, 2026
Posted by: Sorcha
from Durham NC
Great TV,especially for the price. Picture compares favorably to our LG OLED TV in the living room. This one is in the MBR. Easy hook up to our LG soundbar.
Response from lg.comBy ^Rich, LG Digital Care Team, May 15, 2026
Hi there, Sorcha! Thanks for the five stars. Sounds like your new TV is holding its own beautifully and settling into the bedroom setup with ease. If you ever need a hand in the future, @LGUSSupport is always here to help.
#LifesGood ❤️
‑LG Digital Care Team ^Rich
#LifesGood ❤️
‑LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
5