Spent two hours trying everything - different cables, different cable box, factory reset, power off. Watched numerous YouTube videos and did everything, but right out of the box, can't get any HDMI input. Very frustrating.
No, I would not recommend this to a friend.
Response from hisense-canada.comBy Marketing, December 4, 2025
Dear Valued Customer, We understand your concerns, and we appreciate your feedback. We want to reassure you that your case has been successfully registered in our system, thanks to your review. To expedite the resolution process and provide you with the fastest assistance, we kindly request you to contact our Customer Care Center at canadasupport@hisense.com. When emailing, please include your name, phone number, and your dedicated tracking number, which, in your case, is #1182. (Please ensure to include your case number in the subject of your email.) Rest assured, your case will receive dedicated attention as soon as we receive your email. Your satisfaction is our utmost priority. Thank you for your understanding, and we wish you a wonderful day. Warm regards, Hisense Marketing Team
Out of the box set up is easy. Answer a couple quick questions on language, area of use and getting hooked up to internet. Run the newest software update and you're off to the races. I have fire sticks so I'm not using the TV's computing ability to run apps as I run everything through my fire stick. Picture is great. Works perfect for use in my garage/home gym
What an amazing large screen for the purpose I needed! I only wanted this to be able to view you tube tutorials when I am quilting and it is much larger and clearer than my laptop.