Customer reviews from lg.com
LG - 65'' Class QNED 4K LED QNED85T Series Smart TV
Average customer rating
4.2
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
6
4 Stars
1
3 Stars
0
2 Stars
2
1 Star
0
Customer Reviews for LG - 65'' Class QNED 4K LED QNED85T Series Smart TV
Customer Rating
5
on November 19, 2024
Posted by: Sunshine2024
from Michigan
[This review was collected as part of a promotion.] Our tv died and we bought this one of of necessity. It ended up being a great decision. Definitely a top quality tv!
Response from lg.comBy LG, February 17, 2026
Hi, Sunshine. We’re excited to hear your LG TV turned out to be such a winning choice. Sometimes those unexpected purchases end up being the best ones, and it’s great to know the top‑tier quality really stood out once you brought it home. Enjoy the upgrade—it sounds like it’s already shining. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
2
ugh, not really happy
on August 5, 2024
Posted by: Malachite
[This review was collected as part of a promotion.] In less than a week, the sound had already cut out. No amount of troubleshooting worked, and I had to completely reboot the TV. This doesn't give me confidence in the electronics. It's also not intuitive. I work in IT, I am used to complex menus, etc. This is just a pain to use.
Response from lg.comBy LG, August 6, 2024
Hi there,
Thank you for sharing your experience with us. We understand that you’re having issues with sound cutting out on your 65QNED85TAA TV and that troubleshooting hasn’t resolved the problem. We appreciate your feedback and are here to help improve your experience.
Since you’ve already tried troubleshooting, it might be useful to check if there are any software updates available for your TV, as these can sometimes address sound issues. Additionally, ensuring that all connections are secure and properly plugged in can help.
LG TV Audio Problems - https://www.lg.com/us/support/help-library/tv-has-no-audio-tv-CT10000018-1388777718317
Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further and explore potential solutions. We appreciate your patience and are committed to improving your experience with our products.
—Renzo
Thank you for sharing your experience with us. We understand that you’re having issues with sound cutting out on your 65QNED85TAA TV and that troubleshooting hasn’t resolved the problem. We appreciate your feedback and are here to help improve your experience.
Since you’ve already tried troubleshooting, it might be useful to check if there are any software updates available for your TV, as these can sometimes address sound issues. Additionally, ensuring that all connections are secure and properly plugged in can help.
LG TV Audio Problems - https://www.lg.com/us/support/help-library/tv-has-no-audio-tv-CT10000018-1388777718317
Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further and explore potential solutions. We appreciate your patience and are committed to improving your experience with our products.
—Renzo
Written by a customer while visiting lg.com
Customer Rating
2
Not a smart tv
on October 17, 2024
Posted by: Bubba204
from Central California
[This review was collected as part of a promotion.] This tv is not a smart tv, it doesn’t even work with DirecTv App. Disappointed
Response from lg.comBy true, LG Digital Care Team, October 18, 2024
Hey there! If your TV apps are acting up, don’t worry—there are some easy fixes to get them back on track, like reinstalling them! Check out this handy link for step-by-step help: http://spr.ly/6420qjs6A.
And remember, if you have any other questions or need a little extra support, we’re just a message away on social media at @LGUSSupport. Just drop us a DM with your serial number and any info you need to share. We're here to help you out. ~Ivy
And remember, if you have any other questions or need a little extra support, we’re just a message away on social media at @LGUSSupport. Just drop us a DM with your serial number and any info you need to share. We're here to help you out. ~Ivy
Written by a customer while visiting lg.com
Customer Rating
5
Great features!
on June 12, 2024
Posted by: Martin03
[This review was collected as part of a promotion.] Thin and lightweitght tv (compared to the size, in total 23kg). Looks great and the picture quality is good too, love the features so you can use it in light as-well as dark rooms. Perfect for our kitchen/living room with big windows and therefore a lot of light. Easy to use and install on wall with TV-mount. Recommend!
Written by a customer while visiting lg.com
Customer Rating
5
Great TV
on June 14, 2024
Posted by: LegolasTucson
from Tucson
[This review was collected as part of a promotion.] I've only owned it for a few weeks, but so far it fits all my needs and more.
Written by a customer while visiting lg.com
Customer Rating
5
Love my new LG QNED 65"
on July 2, 2024
Posted by: GG2024
from Little Rock, AR
[This review was collected as part of a promotion.] Beautiful tv picture and so many functions I'll have to educate myself.
Written by a customer while visiting lg.com
Customer Rating
4
Great TV
on July 27, 2024
Posted by: Ridetheak
from Alaska
[This review was collected as part of a promotion.] TV quality is great overall, only issue is some button placement on the remote and cursor isn’t that accurate.
Written by a customer while visiting lg.com
Customer Rating
5
Great experience so far
on October 3, 2024
Posted by: JimnCath
We have had this TV now for a couple of weeks and are still learning all the things it can do. Picture quality is great and I really like the sound quality. I am older and our previous TV used a sound bar plus sometimes I would use headphones to be able to hear. With this TV all that is gone because of great clear sound. Like I said, still learning.
Response from lg.comBy LG, March 10, 2026
Hi! We appreciate you sharing your experience with your LG TV. It’s great hearing how much you’re enjoying the impressive picture quality and clear sound—especially since it means you no longer need a sound bar or headphones. It sounds like this TV is bringing a fresh level of simplicity and enjoyment to your setup as you continue exploring all its features! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com