Customer Reviews for Element Electronics - 55 4K UHD HDR Frameless Xumo TV
Customer Rating
4
on October 26, 2024
Posted by: Womack
He's a friend I love the color so easy to adjust all the extras that comes built into the TV and the sound is fantastic as a beautiful picture I have no complaints about this TV at all have a highly recommend it
I just bought this TV on the 2nd of October I returned it 7 days later cause I was having issues with the sound on HDMI devices. The one I got in exchange did the same thing. I know it’s not my devices(ps2,ps5) or my HDMI cables as I went out and bought an additional 4k rated premium cable just to make sure. But the sound just cuts out every few minutes for a second or two. It’s very annoying. Other than that I love the UI, I think the picture is great for price. But it don’t have a ton of settings for picture and sound and it tries to do so much with automatic settings….
No, I would not recommend this to a friend.
Response from Xumo TVBy Xumo, November 8, 2024
Hi there! Thank you for your feedback as it helps us keep Xumo TV at its best! We're sorry to hear about the trouble you experienced but we're here to help. Please visit us at tv.xumo.com/support, our support team is available around the clock and would be more than happy to assist. Hope this helps!
I give it a 1 star since the fact that this doesn't have all the apps we want and it also doesn't have an app store
No, I would not recommend this to a friend.
Response from Xumo TVBy Xumo TV, August 31, 2024
Hi there! Thank you for your feedback as it helps us keep Xumo TV at its best! We are regularly introducing new apps and have shared your request with our team. Alongside 250+ apps available on your TV, Xumo TVs come equipped with Apple AirPlay so you can stream & share AirPlay compatible apps directly from your iPhone, iPad or Mac to your TV. Hope this helps!
Picture is good. But spectrum app has a delay so can’t watch anything. Sound is awful you have to have it on 30 to hear. Thinking about returning and do not recommend.
No, I would not recommend this to a friend.
Response from Xumo TVBy Xumo TV, August 31, 2024
Hi there! Thank you for your feedback as it helps us keep Xumo TV at its best! Please visit us at tv.xumo.com/support, our support team is available around the clock and would be more than happy to assist. Hope this helps!
The Disney + app just doesn't work and we have tried everything. The constant freezing on this app and this app alone is extremely annoying. OMG and why such limited access to apps? I guess we need to take the hunk of junk back or maybe a Roku stick will work? Which is also annoying....
No, I would not recommend this to a friend.
Response from Xumo TVBy Xumo TV, April 26, 2024
Hi there! Thank you for your feedback as it helps us keep Xumo TV at its best! We're sorry to hear about the trouble you experienced but we're here to help. Please visit us at tv.xumo.com/support, our support team is available around the clock and would be more than happy to assist. Hope this helps!
Purchasing through a rental company so the price is phenomenal for the trouble I'm having, half the time it won't turn on, it looses it's wifi connection at least every 15 to 20 minutes sound is low quality and doesn't increase past 45. Nice picture but the refresh rate isn't what it's supposed to be.
No, I would not recommend this to a friend.
Response from Xumo TVBy Xumo TV, April 26, 2024
Hi there! Thank you for your feedback as it helps us keep Xumo TV at its best! We're sorry to hear about the trouble you experienced but we're here to help. Please visit us at tv.xumo.com/support, our support team is available around the clock and would be more than happy to assist. Hope this helps!