Customer reviews from Xumo TV
Element Electronics - 50 4K UHD HDR Frameless Xumo TV
Average customer rating
4.4
(102 Reviews)
Rating breakdown 102 reviews
5 Stars
74
4 Stars
11
3 Stars
6
2 Stars
3
1 Star
8
89%of customers recommend this product.
(
47 out of
53)
Customer Reviews for Element Electronics - 50 4K UHD HDR Frameless Xumo TV
Customer Rating
1
Hard to problem solve.
on January 18, 2025
Posted by: Crazymom88
Nothing wants to work. Can't connect to internet without the remote. Remote voice wouldn't work and the sensor fell out and couldn't get it to work after that. So not being able to connect to the internet can't even set up another remote via app because Android doesn't have an app anymore. I literally just stopped using the TV all together. Can't change inputs to hook up other devices with out the remote. Can't change the volume without remote
Response from Xumo TVBy Xumo, January 22, 2025
Hi there! Thank you for your feedback as it helps us keep Xumo TV at its best! We're sorry to hear about the trouble you experienced but we're here to help. Please visit us at tv.xumo.com/support, our support team is available around the clock and would be more than happy to assist. Hope this helps!
Written by a customer while visiting Xumo TV
Customer Rating
1
Score 0 out of 5.
on February 10, 2025
Posted by: Linda2limes
from Tennessee
Frequency of use:Daily
Gender:Female
The apps are constantly getting frozen. There is no way to fix the lip sync on the TV. The uploading of each app or even changing the channel on an app takes a while. I have done everything possible to fix these issues.
Written by a customer while visiting Xumo TV
Customer Rating
5
Very nice high Quality.
on February 22, 2025
Posted by: Timbo
from Georgia.
Frequency of use:Daily
Gender:Male
This customer did not provide a text review.
I would recommend this to a friend!
Written by a customer while visiting Xumo TV
Customer Rating
1
on February 22, 2025
Posted by: donna
my son bought this for me for christmas and I've had nothing but problems with it. for some reason it keeps kicking me off the internet and not alowing me to get back in it tells me the password is incorect or error #......... I've tried everything I'm very unhappy with it.
Response from Xumo TVBy Xumo, March 11, 2025
Hi there! Thank you for your feedback as it helps us keep Xumo TV at its best! We're sorry to hear about the trouble you experienced but we're here to help. Please visit us at tv.xumo.com/support, our support team is available around the clock and would be more than happy to assist. Hope this helps!
Written by a customer while visiting Xumo TV
Customer Rating
4
Nice TV!
on March 7, 2025
Posted by: Hickory_Chic
from North Carolina
Frequency of use:Daily
Gender:Female
I've had this TV for 4 months, and it works well. Even with UHD, some things are still grainy, but could be the streaming quality and not necessarily the TV. I like being able to adjust display, and the preset options for both display and sound are pretty good. I would really like to have a "nighttime " option that minimizes brightness and flashes of bright light with an easy to access setting. Connectivity is sometimes touch and go, but again might be the service and not the TV, hard to tell. But it's a nice quality for the price. I'm not a huge sports fan, but for those who are, live sports are very grainy as well. I mainly stream from Disney+, Prime Video, etc, and the free live streaming apps like Pluto and this works very well for that. No regrets thus far. :)
Written by a customer while visiting Xumo TV
Customer Rating
5
on March 26, 2025
Posted by: Jvanp607
from Binghamton ny
Frequency of use:Daily
Gender:Male
So happy I picked this one, couldn't have gotten a better deal
Written by a customer while visiting Xumo TV