Customer reviews from Xumo TV
Element Electronics - 50 4K UHD HDR Frameless Xumo TV
Average customer rating
4.4
(102 Reviews)
Rating breakdown 102 reviews
5 Stars
74
4 Stars
11
3 Stars
6
2 Stars
3
1 Star
8
89%of customers recommend this product.
(
47 out of
53)
Customer Reviews for Element Electronics - 50 4K UHD HDR Frameless Xumo TV
Customer Rating
3
Serious issues
on February 26, 2024
Posted by: Rob69
from Independence Missouri
Frequency of use:Daily
Gender:Male
Purchasing through a rental company so the price is phenomenal for the trouble I'm having, half the time it won't turn on, it looses it's wifi connection at least every 15 to 20 minutes sound is low quality and doesn't increase past 45. Nice picture but the refresh rate isn't what it's supposed to be.
No, I would not recommend this to a friend.
Response from Xumo TVBy Xumo TV, April 26, 2024
Hi there! Thank you for your feedback as it helps us keep Xumo TV at its best! We're sorry to hear about the trouble you experienced but we're here to help. Please visit us at tv.xumo.com/support, our support team is available around the clock and would be more than happy to assist. Hope this helps!
Written by a customer while visiting Xumo TV
Customer Rating
1
Disney + Does NOT Work
on March 19, 2024
Posted by: KTReview
from Why does this matter?
Frequency of use:Daily
Gender:Female
The Disney + app just doesn't work and we have tried everything. The constant freezing on this app and this app alone is extremely annoying. OMG and why such limited access to apps? I guess we need to take the hunk of junk back or maybe a Roku stick will work? Which is also annoying....
No, I would not recommend this to a friend.
Response from Xumo TVBy Xumo TV, April 26, 2024
Hi there! Thank you for your feedback as it helps us keep Xumo TV at its best! We're sorry to hear about the trouble you experienced but we're here to help. Please visit us at tv.xumo.com/support, our support team is available around the clock and would be more than happy to assist. Hope this helps!
Written by a customer while visiting Xumo TV
Customer Rating
3
Not great
on July 10, 2024
Posted by: Shelly
from Ohio
Frequency of use:Daily
Gender:Female
Picture is good. But spectrum app has a delay so can’t watch anything. Sound is awful you have to have it on 30 to hear. Thinking about returning and do not recommend.
No, I would not recommend this to a friend.
Response from Xumo TVBy Xumo TV, August 31, 2024
Hi there! Thank you for your feedback as it helps us keep Xumo TV at its best! Please visit us at tv.xumo.com/support, our support team is available around the clock and would be more than happy to assist. Hope this helps!
Written by a customer while visiting Xumo TV
Customer Rating
1
on August 8, 2024
Posted by: shi10
I give it a 1 star since the fact that this doesn't have all the apps we want and it also doesn't have an app store
No, I would not recommend this to a friend.
Response from Xumo TVBy Xumo TV, August 31, 2024
Hi there! Thank you for your feedback as it helps us keep Xumo TV at its best! We are regularly introducing new apps and have shared your request with our team. Alongside 250+ apps available on your TV, Xumo TVs come equipped with Apple AirPlay so you can stream & share AirPlay compatible apps directly from your iPhone, iPad or Mac to your TV. Hope this helps!
Written by a customer while visiting Xumo TV
Customer Rating
5
Very easy to set up and worth the money...
on September 5, 2024
Posted by: Lorieh
I have had the xumo probably about 5 months and it is the best streaming box ever i just love it... I bought 2 of them
Written by a customer while visiting Xumo TV
Customer Rating
4
on October 26, 2024
Posted by: Womack
He's a friend I love the color so easy to adjust all the extras that comes built into the TV and the sound is fantastic as a beautiful picture I have no complaints about this TV at all have a highly recommend it
Written by a customer while visiting Xumo TV
Customer Rating
2
Tv
on November 29, 2024
Posted by: Shawna78
Audio is laggy un sure what is going on how do I fix this or is it the TV it self
Response from Xumo TVBy Xumo, January 22, 2025
Hi there! Thank you for your feedback as it helps us keep Xumo TV at its best! We're sorry to hear about the trouble you experienced but we're here to help. Please visit us at tv.xumo.com/support, our support team is available around the clock and would be more than happy to assist. Hope this helps!
Written by a customer while visiting Xumo TV
Customer Rating
4
on January 11, 2025
Posted by: kfinn89
from black rock arkansas
Frequency of use:Daily
Gender:Male
great but have to repair emote every time i turn on
I would recommend this to a friend!
Response from Xumo TVBy Xumo, January 22, 2025
Hi there! Thank you for your feedback as it helps us keep Xumo TV at its best! We're sorry to hear about the remote trouble you experienced. To assist you better, we put together this support article to help troubleshoot: https://support.xumo.com/hc/en-us/articles/32306762060180-Something-s-not-working-with-my-Xumo-TV-remote-How-can-I-fix-it. Plus, our support team is available around the clock at tv.xumo.com/support. Hope this helps!
Written by a customer while visiting Xumo TV