Customer Reviews for Tempur-Pedic - TEMPUR-Adapt ProHi Pillow - Queen - White
Customer Rating
1
Stiff neck and medical bills
on February 3, 2026
Posted by: Unhappy Sleeping
from Boca Raton, Florida
This pillow absolutely changed my life, just not in a good way. After trying it briefly in the store, I decided to purchase it online. I used it for two nights and ended up with a stiff neck that lasted over three weeks. I then had to spend additional money on chiropractic care and acupuncture to undo the damage.
Instead of providing support, it forced my neck into an unnatural position that caused real pain and lingering issues. This was not normal “adjustment” discomfort, it was injury-level discomfort that required treatment. For a product marketed as supportive and therapeutic, this was incredibly disappointing and costly.
I would strongly caution anyone with neck sensitivity or prior issues. What felt fine for a few minutes in-store became a real problem at home.
It’s a cooling pillow and comfortable. I sleep great ok and have not had any headaches (when waking up) since we bought it and I started sleeping on it about 2 months. It’s a little thin so pillow cases don’t fit it well (even Tempur Pedic brands).
I have used Tempur-pedic pillows for 30 years. I was sad when they got rid of the standard pillows, but I finally found this pillow. The temporary is pro pillow and it’s as close as I can get. It gives me comfortable sleep and deep sleep. It’s taking me quite a while to find it again thank you Tempur-pedic.
I am not happy with this product. Also me and my husband tried the pillow in store and is not even close what I got. Is a stone. I really thinks this is not ok because is different from what I tried .