I just received this machine today, and have tried to laminate 3 documents, without success. The laminator works, but leaves a very visible crease 1-1/2" from one side and 2" from the other side. Additionally, when finished, the roller does not push the document out enough to prevent the edge from staying inside the machine and warping. I attempted to run one document through a second time, and it then jammed. I will be requesting to return it tomorrow and will order something else.
Pros: ease of use, Mil Thickness Capacity, Speed
Cons: Anti-Jamming Features, Quality Construction
No, I would not recommend this to a friend.
Response from fellowes.comBy CM, CS, December 20, 2021
We are so sorry to hear about your poor experience, LongAdmin! Please check your inbox for an e-mail from our team. We would value an opportunity to assist you!
Very efficient and easy to operate. All laminations came out smoothly. As a teacher myself, I laminate papers very often. Very good classroom investment.
Pros: Anti-Jamming Features, ease of use, Quality Construction, Safety Features, Speed, Warranty, minimal space usage
I would recommend this to a friend!
Response from fellowes.comBy CM, CS, July 29, 2021
Thank you for sharing your experience, Moni! It is definitely a great classroom investment!
We had to replace our office lamination machine after the rollers broke and caused jamming and unworthy laminating, only a few short months of purchase. So that takes a few stars off for durability. Otherwise its a great product that produces excellent lamination.
Pros: ease of use, Mil Thickness Capacity, Quality Construction
I use this laminator to create materials for students with special needs. It gets daily abuse and just keeps going. Very easy to use which is handy because we are usually using while working with kids and aren't exactly focused on the laminator!
I would recommend this to a friend!
Response from fellowes.comBy CN, CS, January 26, 2017
Easy to install and got the job done. Would have liked information on pouch selection buttons but a test run answered all questions.
Pros: Mil Thickness Capacity, ease of use
I would recommend this to a friend!
Response from fellowes.comBy AS, CS, April 20, 2016
Hi jasmin, If you have any other questions regarding the functionality of your laminator, please do not hesitate to contact us! We can be reached via email at customercare@fellowes.com or via phone at (800) 945-4545.
On 4/4/16 I received my new laminator, I tried it out and the document got jammed inside, after following the instructions on how to remove the document by using the reverse button, it was making a thumping noise, I called customer service and spoke to Dixie, she was great, she took all the information from me on the item and then she told me I could either return to the nearest store or wait 5-7 days for a new one. I decided to wait, it came in 4 days later, which was great due to a project that needed to be done by the following week. I opened the replacement laminator and used it right away, worked great, no noise.
Pros: Mil Thickness Capacity, ease of use
I would recommend this to a friend!
Response from fellowes.comBy AS, CS, April 8, 2016
Thank you for sharing your pleasant experience with Dixie and out customer service team! We appreciate your choice in Fellowes.
This laminator works well and does the job it was designed to do. It's easy to set, use, and the quality of the finished product is good. Good value for the money.
Pros: ease of use, Anti-Jamming Features
I would recommend this to a friend!
Response from fellowes.comBy AS, CS, January 30, 2015