Customer Reviews for Crayola - Colored Pencils 24 Colors
Customer Rating
1
I would not recommend
on August 5, 2026
Posted by: Sandy
from Utah
Gender:Female
Yes this box of Crayola pencils that I bought are horrible you cannot sharpen them I have five different sharpeners in the wood just brakes what's up with that up
I would recommend this to a friend!
Response from crayola.comBy - Chris, Colorful Care Team, August 26, 2026
Thanks for making us aware of the issues you had with your Crayola Colored Pencils. It certainly sounds frustrating and was not what we would expect either. We are sorry this happened. Our Consumer Care Team his here to help. Please contact us at 1-800-CRAYOLA so we can get you back to coloring.
I have bought 2 boxes of the 24 colored pencils and everyone of them keeps breaking the lead. I can't finish my coloring because of this
Response from crayola.comBy - Chris, Colorful Care Team, July 24, 2026
Coloring should be a fun activity, not a frustrating one. We are sorry for your experience with your Crayola Colored Pencils. Our Consumer Care Team is eager to learn more and do all they can to get you back to coloring. Please contact us at 1-800-CRAYOLA. We hope to hear from you soon!
Prismacolor is a much better pencil it may be a little pricey but it gets the job done much better than Crayola.
No, I would not recommend this to a friend.
Response from crayola.comBy Colorful Care Team, November 22, 2023
Thank you for sharing your honest feedback regarding Crayola Colored Pencils. We are sorry to know this product did not meet your expectations. If you experienced a quality issue with our colored pencils, we want to hear from you and learn more about the issue. Please contact us at 1-800-CRAYOLA. Have a colorful day! - Chris @ Crayola
I've been using these for the past 5 years. Whilst I agree the lead snaps a bit easy, I'd suggest using a large sharpener which leaves a lower angle of point on the pencil tip - gives more strength! But for the price I'm extremely please with the range of colours and vibrancy, which works perfectly with my art style. Being a professional illustrator, I'm happy! Especially with the price tag
I am giving a 3 star because these pencils actually write on paper. I am in education and I want a colored pencil for my planner and notes etc. I purchased the "sister" product to these pencils; the ones that erase and they are for coloring. I have to bear down so hard for them to write on paper; it is like the lead in this product was meant to be on the erasable pencil and vice versa. A factory mix-up. If Crayola would switch the lead between these 2 products they would have a product of gold. So now I have to use these with no eraser and hope I make no mistakes. I thought that companies used focus groups to test products before they go to market? If so where do I sign up because this product was not tested properly.
I am hoping that they're metallic colors in the collection that is what i really need most, since your not selling the 8 pak of metallic colors anymore i guess i had to go with these.
This product is so hard to sharpen and when you finally sharpen a little bit of it,it breaks and you get so frustrated and at school when you are about to colour the pencil crayon just breaks so i do not recommend this product.
No, I would not recommend this to a friend.
Response from crayola.comBy Crayola Consumer Care, January 8, 2019
Thanks for sharing your honest feedback with us. We are sorry to learn that your 24ct. Colored Pencils have not been working properly. This information is very helpful, and your comments about how they have broken easily will be passed along to our Colored Pencil Team. If you could please contact us at 1-800-CRAYOLA, we would like to learn more and make this right. Best wishes for a colorful future!