Customer reviews from Samsung US
Samsung - 85" The Frame Customizable Bezel - Modern White
Average customer rating
3.1
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
22
4 Stars
5
3 Stars
5
2 Stars
1
1 Star
21
30%of customers recommend this product.
(
8 out of
27)
Customer Reviews for Samsung - 85" The Frame Customizable Bezel - Modern White
Customer Rating
5
An absolute must for aesthetics (not quality)
on November 30, 2024
Posted by: Zimmer
Is it cheap plastic??? Most definitely yes!!!!!
Is it the single item that elevates this tv from an ordinary black, dead space on your wall into the finest art that blends seamlessly with your decor??? ALSO YES
Assuming yours does not come broken, this is a MUST HAVE accessory for the frame tv (otherwise there are much better pure TVs out there)
Features
5
Performance
5
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on September 14, 2024
Posted by: Always
[This review was collected as part of a promotion.] Great looking! Catches my family's eyes everytime ! A+.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My samsung
on July 22, 2024
Posted by: ArmyMom
[This review was collected as part of a promotion.] This product is great. It's performance is exception, and the size and design is perfect for my decor. Making our entertainment experience pleasurable.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Feeling robbed
on July 16, 2024
Posted by: Mike
from California
Someone should investigate Samsung for this level of fraud. The audacity to charge this amount of money for such a cheap product is mind-blowing. The only thing worse might be that we all fell for it. If you haven't made this mistake yet, YOU'VE BEEN WARNED. To say this was a waste of my money is a massive understatement.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Brand Ambassador, July 23, 2024
Hi Mike,
We’re so sorry to hear you’re not satisfied with your purchase. We appreciate all feedback from our customers, and are always available at 1-800-Samsung if you’d like to tell us more about your experience. We designed The Frame’s bezels to be easily customizable, with magnets that allow customers to easily snap them on and off to instantly change the design of their TV. We’ll evaluate your feedback as we continuously work to provide quality products and accessories for our customers.
~Samsung Pro
We’re so sorry to hear you’re not satisfied with your purchase. We appreciate all feedback from our customers, and are always available at 1-800-Samsung if you’d like to tell us more about your experience. We designed The Frame’s bezels to be easily customizable, with magnets that allow customers to easily snap them on and off to instantly change the design of their TV. We’ll evaluate your feedback as we continuously work to provide quality products and accessories for our customers.
~Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
3
Good review
on June 5, 2024
Posted by: abcd
Good product, very satisfied. Reasonable price....
Features
3
Performance
4
Design
2
Value
5
Response from Samsung USBy Samsung Brand Ambassador, June 6, 2024
abcd,
I'm glad to hear you're enjoying your Frame TV Bezel! If there's anything we can do to help your experience, please reach out. You can reach us on Facebook, Chat with us on Samsung’s website, or call us at 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week.
~ Samsung Pro
I'm glad to hear you're enjoying your Frame TV Bezel! If there's anything we can do to help your experience, please reach out. You can reach us on Facebook, Chat with us on Samsung’s website, or call us at 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
This product is sleek.
on May 6, 2024
Posted by: HelloThere
[This review was collected as part of a promotion.] I use this product for mostly entertainment reasons.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Boss bezel beats the brakes off the best!
on April 30, 2024
Posted by: Madcowcop
[This review was collected as part of a promotion.] Bezel is truly the bomb! So minimalist and incredibly beautiful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a gorgeous pro
on March 30, 2024
Posted by: Pita8595
[This review was collected as part of a promotion.] It's modern and minimalistic. It fits into a room without having a large TV just sticking out.
Value
5
Written by a customer while visiting Samsung US