Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 16" Brushless Chainsaw, with (2) 4.0Ah Batteries and 100W Type-C Charger
Average customer rating
4.6
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
44
4 Stars
3
3 Stars
2
2 Stars
1
1 Star
3
89%of customers recommend this product.
(
47 out of
53)
Customer Reviews for Greenworks - 48V (24V x 2) 16" Brushless Chainsaw, with (2) 4.0Ah Batteries and 100W Type-C Charger
Customer Rating
5
Great features
on June 19, 2024
Posted by: Birdmans
from Trinity, Alabama
Gender:Male
[This review was collected as part of a promotion.] I used my brothers once & had to have one! It's quiet & smooth running abilities, ensure you will get the satisfaction desired on every single cut! Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Quick ship of useless saw
on August 29, 2023
Posted by: DanDIY
from Alabama
Gender:Male
Good news is that the saw arrived within 2 days of their business being open. Bad news is that one of the batteries is bad (red light on charger). Called Customer Support and was told that I should not store charged batteries on the saw. Also told that I should only use wall outlet and not a power strip. Last, batteries must be stored in an air conditioned/heated area. Great - what does that have to do with a NEW battery that has not even yet been charged? Finally convinced Customer Support that their comments had NOTHING to do with my problem on a NEW battery. Went through their "testing" and they finally agreed that I had received a bad battery. They will send another battery - but will not arrive for 12 days or so. Why can they ship a complete saw, charger and batteries in 2 days and it takes 12 days for just a battery? Guess I can forget about trimming shooting lanes on my deer hunting lease over Labor Day! Will try the saw WHEN I get a set of batteries that work - but have lower expectations than when I bought a Greenworks chainsaw.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 29, 2023
Hello DanDIY,
We are sorry to hear that the battery for this unit not working out for you. We see you have been in touch with our team. We are happy they were able to support you with this warranty claim. At Greenworks guarantee delivery and we are doing our very best to deliver your warranty order as soon as possible, our suggesting deliver time is an estimate and may arrive earlier than suggested.
Our apologies for any inconveniences these delays may cause you. We thank you for your patience and understanding.
We are sorry to hear that the battery for this unit not working out for you. We see you have been in touch with our team. We are happy they were able to support you with this warranty claim. At Greenworks guarantee delivery and we are doing our very best to deliver your warranty order as soon as possible, our suggesting deliver time is an estimate and may arrive earlier than suggested.
Our apologies for any inconveniences these delays may cause you. We thank you for your patience and understanding.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent saw
on July 18, 2022
Posted by: bstock10
from Illinois
Gender:Male
I purchased this and cut what I needed and couldn’t cut with an old chain saw. It went through it like butter. Now I am looking for something else to cut. Very good chain saw!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: David F
from Tulsa, Ok
Gender:Male
Verified Purchase:Yes
Good power & easy to use. Does a great job with sufficient battery life for most jobs.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Dallin
from Utah
Gender:Male
Verified Purchase:Yes
I love having immediate power and not having to fuss with starting an engine and keeping it running.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Handles great
on May 14, 2022
Posted by: Hemi 426
from Danville Pa
Gender:Male
Bought approximately two months ago have cut up trees and branches from storms works great get about 1 hour run time but they are all different size of trees etc cuts like a knife thru butter Definitely would recommend this product
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Gets the Job DONE!
on April 21, 2022
Posted by: Granny in NC
from NC
Gender:Female
I bought the 16" chainsaw about a month ago to help me care for 2 acres of treed property. Being a 5'1" ,71 year old granny I needed something I could handle yet care for the smaller trees, limbs without calling a professional in. This chainsaw is awesome. I can handle it and it gets the job done. Easy to start and to operate. Love it!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Tool is well built
on April 12, 2022
Posted by: Robert 48
from Danville Pa
Gender:Male
Purchased about 1 month ago have cut different sizes of trees and brush cuts like knife thru butter batteries last a good hour or more just purchased the battery powered pressure washer really like there tools
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com