Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 16" Brushless Chainsaw, with (2) 4.0Ah Batteries and 100W Type-C Charger
Average customer rating
4.6
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
44
4 Stars
3
3 Stars
2
2 Stars
1
1 Star
3
89%of customers recommend this product.
(
47 out of
53)
Customer Reviews for Greenworks - 48V (24V x 2) 16" Brushless Chainsaw, with (2) 4.0Ah Batteries and 100W Type-C Charger
Customer Rating
3
Sharp but problems
on November 15, 2024
Posted by: blhoit
from midd oh
Gender:Male
[This review was collected as part of a promotion.] Bought this a little over a month ago. Very sharp chain. Threw the chain within about 8 cuts. The chain was bent and ruined. Bought a new chain and working great again. But now the charger will only charge batteries about 2/3 of the way.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, November 18, 2024
Hello blhoit.
We are sorry to hear of your experience. This is a diagnostic charger. The Charger LED Lights will illuminate in specific order to communicate.
the current battery status. They are as follows:
Blinking Green > Charging.
Solid Green > Fully Charged.
Solid Red Over > Temperature.
Blinking Red > Charging Fault.
To charge the battery, first place battery on charger and make sure you connect the battery to the charger, you will hear an audible click or snap sound. Second, once the battery is secure, a green flashing light will indicate that the battery is charging. A solid green light indicates that the battery is fully charged. We would suggest, removing the battery pack and unplug the charger. Wait 1 minute and plug the charger back in and reinsert the battery pack. If this does not yield results, our team would be happy to investigate your warranty options. Please consider contacting us at 1-888-909-6757 or by starting a live chat (www.greenworkstools.com) for further assistance. All we ask that you please have access to the charger, battery, and tool for troubleshooting purposes.
We are sorry to hear of your experience. This is a diagnostic charger. The Charger LED Lights will illuminate in specific order to communicate.
the current battery status. They are as follows:
Blinking Green > Charging.
Solid Green > Fully Charged.
Solid Red Over > Temperature.
Blinking Red > Charging Fault.
To charge the battery, first place battery on charger and make sure you connect the battery to the charger, you will hear an audible click or snap sound. Second, once the battery is secure, a green flashing light will indicate that the battery is charging. A solid green light indicates that the battery is fully charged. We would suggest, removing the battery pack and unplug the charger. Wait 1 minute and plug the charger back in and reinsert the battery pack. If this does not yield results, our team would be happy to investigate your warranty options. Please consider contacting us at 1-888-909-6757 or by starting a live chat (www.greenworkstools.com) for further assistance. All we ask that you please have access to the charger, battery, and tool for troubleshooting purposes.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
My partner's favorite!
on November 12, 2024
Posted by: MaMar
from Cleveland, OH
Gender:Female
[This review was collected as part of a promotion.] We bought a set of tools when we moved into out house about a year ago. the set did not come with a chainsaw and my partner really wanted one. I found the 16" 48V and it matched our set. My partner is so happy with the chainsaw, now he is actively looking for thigs to cut down!. It works with the other Greenworks tools we have, and it's perfect for our yard, the trees, and shrubbery we need to control with a chainsaw.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love it
on November 7, 2024
Posted by: Cory2
from Morristown tn
Gender:Male
[This review was collected as part of a promotion.] I bought this saw a few weeks ago and I love it thank you
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Chainsaw works very well!
on October 31, 2024
Posted by: Paulw155
from Michigan
Gender:Male
[This review was collected as part of a promotion.] Bought a month ago, not used alot. Same power as lawnower, drill, blower and weed trimmer?
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Chainsaw
on August 13, 2024
Posted by: Palmtree
from Florida
Gender:Female
[This review was collected as part of a promotion.] I’m excited to try the chainsaw I just got it, it looks great! It looks like it will be easy to use, this is the 3rd green works product that I have bought and have had no issues with the other two!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
16 inch cordless chainsaw
on August 4, 2024
Posted by: DDDT
from North carolina
Gender:Male
[This review was collected as part of a promotion.] User friendly. Had to put a few basic things together but simple. Nice weight to it. Battery charges quickly. Perfect for small home jobs.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
16'' chain saw
on July 5, 2024
Posted by: Leighr
from Conway,PA
Gender:Female
[This review was collected as part of a promotion.] I got this chainsaw and have used it many times. works great
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
60V 16" cordless chainsaw
on June 28, 2024
Posted by: Arvid
from Imlay City, MI
Gender:Male
[This review was collected as part of a promotion.] I have not used it yet, but did register it. Appears to be a good tool.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com