Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 16" Brushless Chainsaw, with (2) 4.0Ah Batteries and 100W Type-C Charger
Average customer rating
4.6 out of 5
4.6
(69 Reviews)
Open Ratings Snapshot
Rating breakdown 69 reviews
5 Stars
57
4 Stars
5
3 Stars
2
2 Stars
1
1 Star
4
90%of customers recommend this product. 
(
60 out of 67
)
Best Buy Privacy Policy
Customer Reviews for Greenworks - 48V (24V x 2) 16" Brushless Chainsaw, with (2) 4.0Ah Batteries and 100W Type-C Charger
Customer Rating
5 out of 5
5
lightweight. Great price
on May 17, 2025
Posted by: DIY Dharma
from New York
Gender:Male
[This review was collected as part of a promotion.] Got it to cut a tree to small pieces for firepit. it is very smooth. A bit noisy but I wear ear protection. The batteries are great and have a USB port to charge other items. The chainsaw is easy to handle
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Great product
on May 14, 2025
Posted by: Rob 70
from Lexington SC
Gender:Male
[This review was collected as part of a promotion.] Bought last year cut alot of trees with it at the hunting club and my Mom's did a great job
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4 out of 5
4
Simple and easy to use chainsaw
on May 6, 2025
Posted by: bob7777777777777777777777
[This review was collected as part of a promotion.] I mostly bought this for the batteries. They are interchangeable with the Greenworks mower I use. No issues with the chainsaw.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
nice saw
on April 14, 2025
Posted by: country
from missouri
Gender:Male
[This review was collected as part of a promotion.] I bought this saw a month a was amazed at the power and run time
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
GREAT EXCEPT THE BATTERY DIED AFTER 2 YEARS. IT WASN'T USED FOR A LONG TIME
on March 26, 2025
Posted by: DONHAVEONE
from OREGON
Gender:Male
BOUGHT THIS 9/23. GREAT. USED THEN NOT, THEN RAN FOR SHORT TIME AND BATTERY DIED AFTER HALF HOUR. ORDERING NEW BATTERY WAS HASSLE. KEPT ASKING FOR THE SAME INFORMATION OVER 3 TIMES. FINALLY ACCEPTED . VERY AGGRAVATING.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Greenworks 80-volt 20-in Battery 4 Ah Chainsaw Battery & Charger Included
on December 28, 2024
Posted by: Krissy
from Bend, Oregon
Gender:Female
[This review was collected as part of a promotion.] I just bought the Greenworks 80-volt 20-in Battery 4 Ah Chainsaw (Battery and Charger Included) for a Christmas present. My son just put it together, it hasn't been used yet; however, it seems like it will be a worthy purchase.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Greta power. Quiet. Fast charge. Very pleased.
on December 24, 2024
Posted by: Paul1655
from George
Gender:Male
[This review was collected as part of a promotion.] I’ve used this to cut small to medium trees and goes through like butter. Simple start. Excellent product for the dollar.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3 out of 5
3
Good but
on December 15, 2024
Posted by: Doug1986
from Aiken, SC
Gender:Male
[This review was collected as part of a promotion.] I bough this first week of December and have used it just once. I have two gas saws so I’m used to cutting a lot of wood before refueling. The chain dulled after just one pine tree. The battery works fine but barely made it through the same one pine tree. The largest part of the tree was o my about 10” in diameter.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, December 17, 2024
Hello Doug1986.
Thank you for sharing your experience. A chainsaw chain can dull quickly if it comes into contact with dirt, rocks, or other hard substances like nails, usually because of cutting too close to the ground, cutting dirty wood, or hitting debris embedded in the tree, essentially grinding down the cutting teeth on the chain; improper sharpening technique can also contribute to rapid dulling.
What to do:
Always keep the chain sharp: Regularly check your chain for sharpness and sharpen it when needed.
Avoid cutting close to the ground: Lift logs off the ground before cutting to minimize contact with dirt.
Clean the chain regularly: Remove debris from the chain after each use.
Use the right chain for the job: Choose a chain designed for the type of wood you're cutting.
Check chain tension: Ensure the chain is properly tensioned.
Inspect for damage: Look for any bent or broken teeth on the chain.
Hope this information helpful. If you require any additional support or have questions regarding a product, we recommend try our Q&A section on product's page or Chat with us direct on our website www.greenworkstools.com
Written by a customer while visiting greenworkstools.com
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