Customer Reviews for Greenworks - 48V (24V x 2) 16" Brushless Chainsaw, with (2) 4.0Ah Batteries and 100W Type-C Charger
Customer Rating
5
lightweight. Great price
on May 17, 2025
Posted by: DIY Dharma
from New York
Gender:Male
[This review was collected as part of a promotion.] Got it to cut a tree to small pieces for firepit. it is very smooth. A bit noisy but I wear ear protection. The batteries are great and have a USB port to charge other items. The chainsaw is easy to handle
[This review was collected as part of a promotion.] I mostly bought this for the batteries. They are interchangeable with the Greenworks mower I use. No issues with the chainsaw.
GREAT EXCEPT THE BATTERY DIED AFTER 2 YEARS. IT WASN'T USED FOR A LONG TIME
on March 26, 2025
Posted by: DONHAVEONE
from OREGON
Gender:Male
BOUGHT THIS 9/23. GREAT. USED THEN NOT, THEN RAN FOR SHORT TIME AND BATTERY DIED AFTER HALF HOUR. ORDERING NEW BATTERY WAS HASSLE. KEPT ASKING FOR THE SAME INFORMATION OVER 3 TIMES. FINALLY ACCEPTED . VERY AGGRAVATING.
[This review was collected as part of a promotion.] I just bought the Greenworks 80-volt 20-in Battery 4 Ah Chainsaw (Battery and Charger Included) for a Christmas present. My son just put it together, it hasn't been used yet; however, it seems like it will be a worthy purchase.
[This review was collected as part of a promotion.] I’ve used this to cut small to medium trees and goes through like butter. Simple start. Excellent product for the dollar.
[This review was collected as part of a promotion.] I bough this first week of December and have used it just once. I have two gas saws so I’m used to cutting a lot of wood before refueling. The chain dulled after just one pine tree. The battery works fine but barely made it through the same one pine tree. The largest part of the tree was o my about 10” in diameter.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, December 17, 2024
Hello Doug1986. Thank you for sharing your experience. A chainsaw chain can dull quickly if it comes into contact with dirt, rocks, or other hard substances like nails, usually because of cutting too close to the ground, cutting dirty wood, or hitting debris embedded in the tree, essentially grinding down the cutting teeth on the chain; improper sharpening technique can also contribute to rapid dulling. What to do: Always keep the chain sharp: Regularly check your chain for sharpness and sharpen it when needed. Avoid cutting close to the ground: Lift logs off the ground before cutting to minimize contact with dirt. Clean the chain regularly: Remove debris from the chain after each use. Use the right chain for the job: Choose a chain designed for the type of wood you're cutting. Check chain tension: Ensure the chain is properly tensioned. Inspect for damage: Look for any bent or broken teeth on the chain. Hope this information helpful. If you require any additional support or have questions regarding a product, we recommend try our Q&A section on product's page or Chat with us direct on our website www.greenworkstools.com