Customer reviews from greenworkstools.com
Greenworks - 24V 4" Brushless Pruning Saw (Auto Oiler) - Tool Only, Battery and Charger Not Included
Average customer rating
4.5
(175 Reviews)
Rating breakdown 175 reviews
5 Stars
134
4 Stars
22
3 Stars
7
2 Stars
4
1 Star
8
87%of customers recommend this product.
(
132 out of
151)
Customer Reviews for Greenworks - 24V 4" Brushless Pruning Saw (Auto Oiler) - Tool Only, Battery and Charger Not Included
Posted by: RandyF
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Does a great job and cuts fine. Needs a little larger battery for longer life.
Pros: Easy to Use, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Little Chain Saw
on October 14, 2025
Posted by: Googles
from SC
Gender:Female
[This review was collected as part of a promotion.] I wanted something light weight for my yard trimming chores and this fits the bill. Also, it's a hard little worker and can cut through wood that I didn't know if it could. Overall, I would definitely recommend this product for a female avid gardener.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love This little Saw
on October 6, 2025
Posted by: Cicero Jamoke
from Chicago, IL
Gender:Male
[This review was collected as part of a promotion.] Definitely not another overkill Purchase. Very happy with the ease of use and versitility. This is perfect for branches and have cut trunks approximately 6-7 inches. This is must have around the yard and good place to start for the urban yard This Tool is a must have and will make you the coolest garage dad in the neighborhood
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] Honestly, pretty unimpressed. Not very useful for much larger than 2-3" limbs. I have the 24V 12 inch chainsaw too, which has much more power, so I don't really understand why this is so lacking.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, October 7, 2025
Hello Neb R. Thanks for sharing your experience. We are sorry to hear the 24V 8" Pole Saw did not have the power you were expecting. It is designed mainly for lighter trimming jobs usually up to about 3" limbs so we can see why it might feel limited compared to your 24V 12" chainsaw.
The higher the voltage of a product, the more power you will get and the heavier the job you can tackle. With higher voltage comes a higher price point, but depending on your workload, it may be necessary. Using the right tool not only makes the job easier but also safer. We have a variety of options for a range of household lawn care needs and hope this information is helpful. If you would like more details on which units may be best suited for your needs, please contact us through Live Chat on our site or by phone at 1-888-909-6757. We are here to help!
The higher the voltage of a product, the more power you will get and the heavier the job you can tackle. With higher voltage comes a higher price point, but depending on your workload, it may be necessary. Using the right tool not only makes the job easier but also safer. We have a variety of options for a range of household lawn care needs and hope this information is helpful. If you would like more details on which units may be best suited for your needs, please contact us through Live Chat on our site or by phone at 1-888-909-6757. We are here to help!
Written by a customer while visiting greenworkstools.com
Posted by: Cpma
from Usa
Verified Purchase:Yes
[This review was collected as part of a promotion.] Leaks bar oil everywhere. Underpowered, stalls and bounces off shredding the limb. Would not buy again
Pros: Cost-Saver, Easy to Use, Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 29, 2025
Hello Cpma. Thank you for your review. Sorry to hear that you are having an issue with our product. We see that you have been in contact with Greenworks Success Team, and we are happy they were able to support you with this warranty claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We appreciate you letting us know and apologize for your experience. We look forward to your follow up post!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] I can't wait to use it.i'm sure i won't b disappointed
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Doesn't work
on September 17, 2025
Posted by: mom to Baxter and Sasha
from Savannah, GA
Gender:Female
[This review was collected as part of a promotion.] i received this product, charged the battery and was eager to try it out. It worked for about 10 seconds and stopped and would not start again, Very disappointed with the product. Will try again tomorrow to see if it works.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 18, 2025
Hello mom to Baxter and Sasha. We are sorry to hear about the issue you are experiencing. If your 24V 6" Pruner Saw runs but does not cut properly, or stops after a few seconds, it is likely entering protection mode to prevent damage. Simply release the trigger and restart the tool. Be sure the chain is tensioned correctly, kept sharp, and let the saw do the work without forcing it. If after attempting the troubleshooting tip and, the problem persists. We recommend contacting our customer support team for assistance with properly submitting a warranty claim. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30AM – 5PM EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. Saturday: 9AM to 5PM EST. Sunday: 9AM to 5PM EST. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided. *Hours are subject to change.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Northern Illinois
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is so much easier to cut smaller branches than other hand tools. As I am getting older my hands don't have the strength to use the manual tools that I was used to using. Thanks to the Pruner Saw I can keep my yard looking good with out too much help.
Pros: Convenient, Easy to Use, Environmentally Safe, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com