Customer reviews from greenworkstools.com
Greenworks - 24V 4" Brushless Pruning Saw (Auto Oiler) - Tool Only, Battery and Charger Not Included
Average customer rating
4.5
(175 Reviews)
Rating breakdown 175 reviews
5 Stars
134
4 Stars
22
3 Stars
7
2 Stars
4
1 Star
8
87%of customers recommend this product.
(
132 out of
151)
Customer Reviews for Greenworks - 24V 4" Brushless Pruning Saw (Auto Oiler) - Tool Only, Battery and Charger Not Included
Posted by: ser3323
from sw pa
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] love all my greenworks tools as they are ideal for homeowners who don’t have much experience…
Pros: Convenient, Easy to Use, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Nice Compact Chainsaw
on February 20, 2026
Posted by: Broville
from Oklahoma
[This review was collected as part of a promotion.] Purchased the 24V 10" Cordless Battery Operated Chainsaw. I was pleasantly surprised. I already had a battery. I filled the saw with lubricant oil, charged the battery, plugged in the battery, and the saw operated very nicely. I use this saw for small jobs but it really works well. I would buy it again.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Chef I
from Land O Lakes Florida
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] great easy to operate cuts quickly and good battery life per charge
Pros: Convenient, Easy to Use, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Daleen Lewis
from Niagara Falls NY
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This product was perfect for me since I already own a battery powered mower by Greenworks. It works well for the small tree branches and shrubs in my yard. I would recommend this product to anyone.
Pros: Environmentally Safe
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from HAVELOC. NC
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light and easy to use. The chain stays sharp, cut very well even in hard wood. Saws like the wood is butter.
Pros: Cost-Saver, Easy to Use, Durable, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: deedeeVT
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this pruning saw! Great design - perfect for branches and small trees, I use for keeping the blowdowns off my hiking trails,. Light, easy to carry, works for quite a long time on a single charge. You just have to make sure you don't try and cut anything too large,
Pros: Convenient, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
10" Replacement Chainsaw Chain and Bar Combo Kit w
on November 25, 2025
Posted by: TexasBill
from Kerrville Texas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is a bar and chain for my pole saw. They do what they do just fine.
Pros: Easy to Use, Durable, Effective
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Tensioning problems caused frustration
on November 18, 2025
Posted by: Grampa Tim
from Trabuco Canyon, CA
Gender:Male
[This review was collected as part of a promotion.] I purchased this unit for pruning of small tree branches. I was quite disappointed at how the chain quickly dulled ( or failed to cut). However the more significant problem was tensioning. After about 20 seconds of use, the chain was loose. When trying to use the adjustment knob, it would lock up after a few clicks. Then I would have to unscrew it, reset the chain/bar assembly, and tension it. After another minute, I had the same problem and had to redo the whole process. My cheap 4" hand chainsaw was outperforming this one. I was sadly disappointed.
Pros: Cost-Saver, Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, November 19, 2025
Hello Grampa Tim.
We are sorry to hear about your experience and appreciate your feedback. It sounds like you ran into issues with both chain sharpness and tensioning.
For your Greenworks 24V 10" Cordless Chainsaw, the adjustment knob can lock up if the side cover locking knob is not loosened enough or if debris is preventing the tensioner from moving freely. To fix this, make sure the outer locking knob is loose before adjusting, and clean the bar groove, tensioner screw, and sprocket area. Applying a little oil can help prevent future sticking.
We also recommend checking the chain often and keeping it lubricated for best performance. For guidance, please see our Assembly and Operator Guide video. If you need further assistance, our team is here to help, call 1-888-909-6757 (1-888-90WORKS) or start a Live Chat on the Greenworks Tools website.
We are sorry to hear about your experience and appreciate your feedback. It sounds like you ran into issues with both chain sharpness and tensioning.
For your Greenworks 24V 10" Cordless Chainsaw, the adjustment knob can lock up if the side cover locking knob is not loosened enough or if debris is preventing the tensioner from moving freely. To fix this, make sure the outer locking knob is loose before adjusting, and clean the bar groove, tensioner screw, and sprocket area. Applying a little oil can help prevent future sticking.
We also recommend checking the chain often and keeping it lubricated for best performance. For guidance, please see our Assembly and Operator Guide video. If you need further assistance, our team is here to help, call 1-888-909-6757 (1-888-90WORKS) or start a Live Chat on the Greenworks Tools website.
Written by a customer while visiting greenworkstools.com