Customer reviews from greenworkstools.com
Greenworks - 24V 4" Brushless Pruning Saw (Auto Oiler) - Tool Only, Battery and Charger Not Included
Average customer rating
4.5
(175 Reviews)
Rating breakdown 175 reviews
5 Stars
134
4 Stars
22
3 Stars
7
2 Stars
4
1 Star
8
87%of customers recommend this product.
(
132 out of
151)
Customer Reviews for Greenworks - 24V 4" Brushless Pruning Saw (Auto Oiler) - Tool Only, Battery and Charger Not Included
Posted by: Kala
Verified Purchase:Yes
I bought this for my 80 year old mom. The battery lasted much longer than I expected and I was surprised how well it cut even larger pieces. The one drawback is that the battery is difficult to remove from the saw when it is time to recharge - almost impossible for my mom to do herself.
I would recommend this to a friend!
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, April 1, 2021
Hello Kala
Thank you for taking the time to share your experience with us. We are glad to read that overall, you and your mom have been enjoying this chainsaw.
We apologize for the issue you've experienced with the battery compartment. The battery does require a firm pull to release. You may need to push the battery back in slightly to release the tension, then pull down on the battery lock tab; the battery should then pop up. If the battery has been properly aligned with the rails, you should be able to remove it without issues. I hope this helps.
Thank you for taking the time to share your experience with us. We are glad to read that overall, you and your mom have been enjoying this chainsaw.
We apologize for the issue you've experienced with the battery compartment. The battery does require a firm pull to release. You may need to push the battery back in slightly to release the tension, then pull down on the battery lock tab; the battery should then pop up. If the battery has been properly aligned with the rails, you should be able to remove it without issues. I hope this helps.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Couldn't do without
on February 28, 2021
Posted by: Tim1973
from Omaha,NE
Bought during storm that knocked down allot of trees. Was skeptical until i ran for 1 hours and still had half 60 volts charge left. Went and got a second one so friend could help. Only negative is you need to drain chain oil when Done or it will leak all over sitting.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Skaneateles, NY
Verified Purchase:Yes
The Cordless 8" Pole Saw was easy to assemble and operates as designed. I have not used it to trim trees yet, but it appears to be adequate to trim all of the trees I need to trim.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Rog D
from New York
Verified Purchase:Yes
It’s very convenient to have. It does quick work when needed to do a job right away.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: ALack
from Charlotte, NC
Verified Purchase:Yes
Long lasting battery and super simple to operate!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Tool only option awesome
on January 21, 2021
Posted by: BrentK
from Boise, ID.
This chainsaw is perfect for small and even large tree cutting projects around my property and I love the way Greenworks offers this tool at a very reasonable price without the battery. I own many of the other tools including lawnmowers, and each have batteries with them so I only needed the tool by itself in this case. This small chainsaw is so compact and easy to store as well as lightweight and easy to handle where ever I take it. It is portable and so nice to be cordless. I've taken it to other locations to volunteer where they needed a chainsaw. I just brought two fully charged batteries and went to help. There was not any power source out there so the battery operation was perfect and had plenty of power. Two fully charged batteries was all I needed to cut for the whole length of time the project required. I had the extra batteries because I have two Greenworks lawnmowers, the leaf blower, and the weed eater, and each came with batteries so I have extra batteries for all the tools because the 40 Volt G-Max batteries are interchangeable. I love these products.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Perfect Size!!!!
on January 18, 2021
Posted by: nomie4
from Merritt Island, Florida
I bought this a month ago and it is the best chain saw I've ever owned. I use it for gardening and trimming small branches around my 1 acre lot. I only wish I knew about it years ago!!!!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: John Kelly
from Ellsworth, Wisconsin
Verified Purchase:Yes
My chainsaw has room for a bigger battery, I didn’t know one was available! At check out, a bigger battery should have been offered.
Sure, more money, but that’s sales! Now I feel like I should have bought the bigger battery. I’m disappointed.
Sure, more money, but that’s sales! Now I feel like I should have bought the bigger battery. I’m disappointed.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Service , January 10, 2021
Hello John Kelly,
Thank you for your feedback. If you are not 100% satisfied with your Greenworks product, you may call us toll free at 1-888-909-6757 for assistance or to start the return process. You may also start by simply downloading the Merchandise Return Form on our website. If you are in the market for an additional battery we are always happy to help with product recommendations, please feel welcome to contact our team.
Thank you for your feedback. If you are not 100% satisfied with your Greenworks product, you may call us toll free at 1-888-909-6757 for assistance or to start the return process. You may also start by simply downloading the Merchandise Return Form on our website. If you are in the market for an additional battery we are always happy to help with product recommendations, please feel welcome to contact our team.
Written by a customer while visiting greenworkstools.com