Customer reviews from lg.com
LG - 2.3 Cu. Ft. 9-Cycle Washer and 6-Cycle Dryer Electric Combo - White
Average customer rating
4.1
(111 Reviews)
Rating breakdown 111 reviews
5 Stars
68
4 Stars
18
3 Stars
6
2 Stars
6
1 Star
13
82%of customers recommend this product.
(
87 out of
106)
Customer Reviews for LG - 2.3 Cu. Ft. 9-Cycle Washer and 6-Cycle Dryer Electric Combo - White
Customer Rating
5
Good Buy, but Read this First
on February 4, 2011
Posted by: Construction Couple
from South Carolina
We bought our LG combination ventless washer/dryer, model WM3455HW, I think about 9 months ago as of February 2010. We are living full time in a 5th wheel rv, thus preferring a compact and ventless option that could run on the voltage and amperage limitations of our unit and the RV site connection. After reading all the reviews on the web regarding the other makes and models available, we decided on this model (Canadian version) and make. As you will find out in other reviews, you need to understand that this type of washer/dryer does not work like the conventional American dryer. We strongly suggest buying as extensive and extended a warranty as possible, since not every washer and dryer repairman will understand this unit. So far we have had no issues. You must install it on a solid floor, leveled, on top of a drain pan that comes out a few inches in front of and around the unit and is connected to a working drain, since you will be cleaning the drain pump filter at least twice a month. Even though the drain pump filter has a drain hose, the water comes out of the filter as well. The drain pump is located on the front of the unit, on the bottom left. Make sure the filter and hose are properly sealed. You also will need to clean around the door seal and the door glass after every load, since the unit does not have any other lint filter. We keep a box of non-alcoholic baby wipes nearby for this easy job, which is now as routine as setting the next wash. You can also "tub clean" the unit every month, per the instructions, which we have yet to do. The water inlet also has a filter that can be cleaned if you have hard water issues. Please understand that it may take 4 to 6 hours to wash and dry your one load of clothes. Some of this time can be shortened, since part of it is "cool down". "Cool Down" is automatic and it will periodically tumble for up to 4 hours, before then notifying you with a musical set of notes and unlocking the door. When the unit displays this message, press any key and it will stop the load and unlock the door, allowing access to your laundry. We suggest taking the load out soon after it reaches the start of "cool down". Please understand that this washer cannot handle the load of clothes you may shove into a commercial washing machine. When the start button is pressed, the washer weighs the load and calculates the wash time based on your wash preferences. The amount of time estimated will display, along with the weight. The capacity of the machine to wash clothes is twice the capacity to dry, so you will need to experiment with smaller loads until you find what works for you. The more clothes you load into it, the more wrinkled they may end up. We personally have found that the normal dry setting is too hot and cooks the wrinkles into the clothes to an extent I have never seen before, so we set all of our loads to "damp" or "low temp". We prefer the damp setting, and most of the time this, along with fabric softener, dries the clothes without wrinkling them as bad as normal. When you first open the unit and take the clothes out, the air will feel damp, but they will quickly dry completely out in a couple minutes (unless you overloaded the washer). I cannot remember the recommended load weight for this washer, but I think it is around 5-6 lbs, with 4 lbs as a normal load. Look it up, because I may be wrong. You will end up ironing or steam ironing everything that comes out of the unit if you don't dry with as low temperature as possible and take out the clothes as soon as the drying cycle is complete and the "cool down" cycle is starting. (Please note that if the temperature is too high in the unit, the unit will not unlock until it cools down). Now we are used to the extra work of steam ironing and are learning how to avoid most of that problem. Due to the small capacity, you will have to wash your laundry more often, perhaps every 2 to 3 days. I would recommend this washer/dryer for a couple or an individual, but not for a large family or someone who generates an undue amount of laundry. We can fit at least 2 pants, 2 shirts, 2 pairs of socks and underwear, and a few other items in the load at one time. Your load needs room to tumble, especially since this works with less water. Also note that you will need high efficiency detergent. You also need to use he fabric softener in almost every load to avoid excessive wrinkling. We also recommend setting your wash to finish before you go to bed, since you may or may not be able to hear the unit. Leveling is important, since this unit can be rather noisy while spinning. Having it thrash around due to too many clothes or an unlevel unit can eventually damage the unit (as can be the case with any washer or dryer). This unit has allowed us to have a washer and dryer in our small recreational vehicle, giving us the time back that we were losing at the local laundrymat. You can set the time you want the load to start washing, and you don't have to move it to a dryer for the load to dry...which also saves you time. (You will still have to wash your comforter and other large items in a commercial washing machine). We are pleased with the unit and are happy to recommend it to others.
Pros: easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Great so far
on December 14, 2012
Posted by: gorboduc
from Massachusetts
I've had the 24" combo washer dryer for about 2 months now.
It is well-built, and runs a complete wash/dry cycle much more quickly than my old set of stackables.
The only downside is that some cycles (and things that you ought to do for maintenance, like leaving the unit's door open after a completed cycle to let it dry out and help prevent mildew) are less than intuitive.
Read the manual and follow the instructions, though, and it works quickly, quietly, and efficiently, all while taking up much less space than a traditional washer/dryer set.
Pros: Performance, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great Machine... zero hastle!
on April 9, 2014
Posted by: Rayv72474
from Arlington, VA, USA
I got the WM3455HW (washer and dryer all in one) in Jan... It is now April and I love this machine. It looks very modern, quiet and love that washes and dries. NO more mildew clothes. Yes, it takes 3 to 4 hours depending on clothing (jeans take longer), but machine weighs and calibrates based on clothes. Love that I can set the timer to come on while I am at work and is washed and dried when I come home. Very energy efficient, electric bill has not gone up, AT ALL!!! WOO HOO.
Thank you LG
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
High quality, compact size, uncertain future
on December 2, 2012
Posted by: SV
from Reston, VA, USA
I am very happy with the unit so far. Washes cloths MUCH better than my previous GE unit (didn't last even 6 years). Drying cycle a bit confusing... I guess you can not dry something without rinsing/spinning before in the same cycle. Other than that no problems for now but reading reviews about lint clogging dryer with no way to clean it without service call make me a bit scared.
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
This product has great features
on June 12, 2014
Posted by: Elbc
from Moreno Valley, Ca
Personally I am not a technical person, so I don't always use all the features that I might, but, I thought it would be hard to have my clothes go through a wash cycle and a dry cycle, but it's very easy. If I have something that is just wash and hang dry or lie flat I put the machine on wash cycle first and take out the non-dryer items then continue to drying the items to dry.
There are multiple wash cycles for all of the different types of items you are laundering and I'm able to set the amount of time I want to launder the items.
The machine has an autolock for the door, but if you want to stop the machine you simply hit the power button, it stops the machine and quickly releases the lock, so the machine can be opened.
There are multiple wash cycles for all of the different types of items you are laundering and I'm able to set the amount of time I want to launder the items.
The machine has an autolock for the door, but if you want to stop the machine you simply hit the power button, it stops the machine and quickly releases the lock, so the machine can be opened.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Unhappy. .complete waste of money
on January 17, 2016
Posted by: Suzanner
from Binghamton, NY, United States
[This review was collected as part of a promotion.] Imo, the only feature that is positive, is the space saving feature. Clothes come out damp and need to be exposed to air to complete drying, or they over dry and come out wrinkled. The lint collects around the rubber lining and has to wiped down between every use. We have had the machine for a year and have had to have service man out on 3 occasions already. The pump has been replaced once. For the price, I can't justify the purchase. Having separate machines cuts the time back drastically. If you set the dry time for 30 minutes, it automatically goes to 57 minutes, so on and so forth. Clothes almost always need to be rolled with a lint brush.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Written by a customer while visiting lg.com
Customer Rating
5
Great product for limited space
on September 16, 2011
Posted by: AZDesertlivin
from Phoenix, AZ
This is a well-designed unit and offers a stylish look with solid performance. It washes well and dries well too. I typically set the drying temp to damp but on occasions that I use the full dry option it works well, which was a concern mentioned by others. I would recommend this product for others how are style-conscious, demand performance, and have limited space.
The one item that was not clear to me when I purchased the unit is that you must use a powdered bleach.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
product fair for apartment or house with no 220v
on October 2, 2013
Posted by: rav4
from New York, NY, USA
the machine is quiet. does the job. however, don't expect a quick wash and dry. the drying process takes long. the clothes come out feeling a bit damped but after you shake them a few times they will feel dry. do not put a heavy item with several light ones. you will get a unbalance code and the machine will stop until you remove the items causing the unbalance. if you leave the clothes too long after the drying process ends, they will come out very, very very wrinkled. this is the downside of the machine.
Pros: Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
3
Features
3
Value
3
Written by a customer while visiting lg.com