Customer reviews from lg.com
LG - 2.3 Cu. Ft. 9-Cycle Washer and 6-Cycle Dryer Electric Combo - White
Average customer rating
4.1
(111 Reviews)
Rating breakdown 111 reviews
5 Stars
68
4 Stars
18
3 Stars
6
2 Stars
6
1 Star
13
82%of customers recommend this product.
(
87 out of
106)
Customer Reviews for LG - 2.3 Cu. Ft. 9-Cycle Washer and 6-Cycle Dryer Electric Combo - White
Posted by: Piggly
from Lexington, Ky
Verified Purchase:Yes
I am quite pleased with this product. It has many washing cycles, the drying function works well although takes a little more time. It is not very big but sufficient for a normal amount of wash. Not th cheapest but it is worth it if space is a challenge.
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Buyer regret
from NY
Verified Purchase:Yes
Regret purchase. Clothes smell burned. Slides around room because spin too strong. Even on light spin. Loading requirements idiotic.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
5
Excellent little machine
on December 6, 2020
Posted by: gretala77
from Long Beach, CA
[This review was collected as part of a promotion.] Very easy to use and super efficient. Where has this been all my life? It doesn't dry as quickly as the ones in Europe but that's due to our American power source not the machine. I've had this one for several years now and I haven't had a single problem. It's very well made!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Love it when it works
on December 11, 2020
Posted by: DelMarMel
from San Diego, CA
[This review was collected as part of a promotion.] This is a really great machine when it works. My clothes feel and smell very fresh and clean in comparison to the larger machines down at our club house. The problem with this machine is that it is very high maintenance. I started having problems with it before it was even 3 years old and the service calls to fix any issue are voluminous. So it's a love hate. I just wish it worked reliably. I average a service call and the machine is down every 2 years. This year I needed service twice in 8 months. Also, the low temperature setting no longer works. I have been told by repair man that's not possible but it definitely is.
Pros: Style/Design, ease of use, Performance
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, January 5, 2021
Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Awesome Product
on December 29, 2020
Posted by: delia_22
from CA
[This review was collected as part of a promotion.] Absolutely love the LG Washtower. Easy to use control panel. Top dryer easy to get to. Would definitely recommend this product!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Mabel2022
from Puget Sound area, Washington State
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have had good experience with LG products. This washing machine isn’t what we wanted but due to COVID was what was available. The LG washing machine desired would mot be available until January, according to the retailer. We needed a washer for our new home and couldn’t wait,
No, I would not recommend this to a friend.
Quality
5
Features
2
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
very unimpressed wouldn't suggest
on February 28, 2021
Posted by: Groggy1
from Waukesha WI
[This review was collected as part of a promotion.] I managed to use the machine for 4 months for small clothes only. Next thing I know the machine is not draining properly. So I check the error code, 'call for service' I do and the motherboard is fried. The cost to replace the board is 33% of the total cost of the machine. What really gets my ire is the darned stickers that boast "Built for a lifetime!". Yeah, the lifetime of a housefly that is.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, March 2, 2021
We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Empireman
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a great machine considering it does both washing and drying. Compact enough to put under the counter in the kitchen of a guest house - it makes guests very happy to have a washer dryer at their fingertips.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com