Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz - Yellow
Average customer rating
3.7
(900 Reviews)
Rating breakdown 900 reviews
5 Stars
505
4 Stars
105
3 Stars
21
2 Stars
13
1 Star
256
62%of customers recommend this product.
(
329 out of
532)
Customer Reviews for Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz - Yellow
Customer Rating
1
Horrible New Scent
on August 17, 2022
Posted by: Rachael
from Pennsylvania
Softsoap milk and honey was the only handsoap that I was able to use with sensitive skin and allergies. Cleaned without drying hands or leaving behind residue. I couldn't find it for two weeks in my local Walmart and when they did have it back in stock, I noticed"new fragrance" on the refill bottle. I will no longer be able to use softsoap and am looking for a new brand because the new scent is overwhelming and horrible. Why do companies insist on changing their products when there is nothing wrong with them? If you wanted to create a new scent make a new soap but keep the original as is
Cons: Sticky Residue, Unpleasant Smell
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com
Customer Rating
5
I love this scent!
on August 15, 2022
Posted by: Chris in NC
from Waxhaw NC
I've been using this for years and is always disappointed when you take it off the shelf for the white one.
Pros: Moisturizing, Pleasant Smell, Softens Hands
I would recommend this to a friend!
Written by a customer while visiting softsoap.com
Customer Rating
2
Do not like new recipe
on August 15, 2022
Posted by: Hand washer
from Central Illinois
I have been buying the honey & milk hand soap for years. I liked the smell. Now with my most recent purchase (8-14-2022), the smell is so strong, it lingers after I have dried my hands. An hour later I get a whiff & realize my hands still smell. I don't want my hands to smell for hours after I have washed them. I want the smell to go down the drain with the soap.
Pros: Cleans Effectively
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com
Customer Rating
1
Awful Scent change
on August 12, 2022
Posted by: E
from CA
I've used this soap for so long that I cannot recall the last time I purchased a different brand. However, the new scent is FOUL. It is a sickly sweet mixture of baby powder and cheap floral perfume that sticks to your hands after you've dried them. While washing it feels like i walked into the perfume aisle in the mall. The previous scent was AMAZING for people who have allergies to perfumes and scents, and this new scent is absolute garbage. Terrible awful ridiculous decision to change it.
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com
Customer Rating
1
Terrible new scent
on August 11, 2022
Posted by: Jo
from Cleveland, Ohio
The new scent is awful. It lingers on my hands no matter how long I rinse them. I used to use this product exclusively in my kitchen and bathroom. The neutral, mild scent was exactly what I wanted. The old product was the only one that I could use successfully, without damaging my skin, during cold weather. I cannot prepare food with that horrible scent on my hands. My dog wouldn't even accept a treat from my hand after I used it.
Pros: Cleans Effectively, Easy To Use
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, August 16, 2022
Oh no! We're sorry you weren't thrilled by our new formula. We'll be certain to pass this information along with our team. We thank you so much for your feedback as it ensures the continued making of great products fit for you.
Written by a customer while visiting softsoap.com
Customer Rating
2
New scent gross
on August 9, 2022
Posted by: Mom
from Oklahoma
Way too strong, way too floral, doesn't smell like milk or honey. It smells floral, spur, and way too strong. Please change it back, I bought a big refill and am scent-sitive. :) Overall a good product, but can't handle the strong scent.
Pros: Long Lasting
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, August 13, 2022
Thank you for sharing this feedback with us. We will be sure to share your comment with our product development team.
Written by a customer while visiting softsoap.com
Customer Rating
1
The New Fragrance Is A Blight On The Earth
on August 8, 2022
Posted by: Mr Hives
from MO
This soap used to be a safe and gentle formula, now it triggers migraines, hives, and other inflammation and smells overpoweringly bad, fading little over time (it's intense enough that one becomes averse to eating finger foods because it smells like you're putting soap in your mouth). Change it back.
Cons: Allergenic, Dries Skin, Migraine Trigger, Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, August 13, 2022
We are so sorry for your unwanted experience with our product and we would like to speak with you about your experience. Please reach out through any of our live channels here https://www.colgate.com/en-us/contact-us (Monday-Friday from 9:00 a.m. and 5:00 p.m. EST).
Written by a customer while visiting softsoap.com
Customer Rating
1
SICKLY smell!!!!!!!! Why did you change the smell??????
on August 8, 2022
Posted by: OceanBreeze
from Maine
I am very disappointed! Why did you change the smell of your milk and honey soap? It is a nauseating smell that is so strong! SO MANY of your customers are upset by this I would think you would bring back the previous formulation/scent. I am SO TIRED of companies changing products that people love.
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, August 11, 2022
We're so sorry our changes missed the mark for you! Your feedback is sincerely valued so we will keep this in mind for future improvements. If you have any further questions or concerns, please reach out through any of our live channels here https://www.colgate.com/en-us/contact-us (Monday-Friday from 9:00 a.m. and 5:00 p.m. EST).
Written by a customer while visiting softsoap.com