Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz - Yellow
Average customer rating
3.7
(900 Reviews)
Rating breakdown 900 reviews
5 Stars
505
4 Stars
105
3 Stars
21
2 Stars
13
1 Star
256
62%of customers recommend this product.
(
329 out of
532)
Customer Reviews for Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz - Yellow
Customer Rating
1
New scent is terrible!
on August 28, 2022
Posted by: M
from Savannah GA
The new scent is absolutely terrible. I will not be buying this product again unless the scent is changed.
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, September 1, 2022
We're sorry to hear that we are loosing a customer, but we hear you and thank you for your feedback. We assure to pass it along.
Written by a customer while visiting softsoap.com
Customer Rating
1
The new scent is HORRIBLE
on August 27, 2022
Posted by: Amanda
from Florida
I have bought this soap for years but will have to switch. The new scent is terrible.
Pros: Cleans Effectively
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com
Customer Rating
1
New scent is awful and gives me a headache
on August 25, 2022
Posted by: BusyMamao3
from Richmond, VA
I have used this soap for years with no issues. The new scent is so strong it gives me a headache. I will not buy from this company anymore.
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, August 27, 2022
Hello and thank you for reaching out, we're sorry to hear this happened. We would like for you to speak to our team of specialist to document your experience appropriately. We're here to help! Please call us at 1-800-221-4607 or reach out to us through any of our live channels here at Consumer_HelpNA@colpal.com (Monday through Friday from 9:00 a.m. to 5:30 p.m. Eastern time)
Written by a customer while visiting softsoap.com
Customer Rating
1
DISAPPOINTING NEW SCENT
on August 22, 2022
Posted by: Mama Kelley
from College Grove, TN
We have used this product for years and have always loved it. Now with the new scent, we will have to look for a new soap. Like others have said, it is very overpowering and stays on your hands. I'm sad that you changed it and hope that we'll be able to buy it again if you are able to go back to the old formula.
Pros: Moisturizing, Softens Hands
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, August 27, 2022
Your feedback is very important to us as it helps improve our products in the future, We assure to pass this along and take it into consideration.
Written by a customer while visiting softsoap.com
Customer Rating
1
Horrible new scent
on August 22, 2022
Posted by: Jackie
from Layton, Utah
This has been the only soap I've used for at least 10 years but this new scent is awful! It's sooo strong and FLORAL!!! For milk and honey??? Why??? It's overpowering and makes me sneeze. My whole family hated it. And my OCD child actually cried as the original was her comfort scent. Please get rid of this horrible perfume smell.
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, August 27, 2022
Hello and thank you for reaching out, we're sorry to hear this happened. We would like for you to speak to our team of specialist to document your experience appropriately. We're here to help! Please call us at 1-800-221-4607 or reach out to us through any of our live channels here at Consumer_HelpNA@colpal.com (Monday through Friday from 9:00 a.m. to 5:30 p.m. Eastern time)
Written by a customer while visiting softsoap.com
Customer Rating
1
New fragrance is awful
on August 20, 2022
Posted by: Jessica
from Fort Collins, CO
I've used this soap for years and the new scent is terrible. Overpoweringly sweet and nauseating. Change it back please!!
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, August 23, 2022
We're so sorry to hear that you had this kind of reaction to this scent. We hope that you're doing better. Please reach out to us at 1-800-255-7552 so we can speak with you about this and see what we can do to make it right.
Written by a customer while visiting softsoap.com
Customer Rating
1
New scent is horrific
on August 18, 2022
Posted by: Jenna
from Sarasota fl
I used this for years and loved it but the new scent is just absolutely horrible. The old one was clean and mild. The new scent is so strong and floral, I can't even use it. My husband, who never notices things like that hates it too. Why why why would you change something that was so wonderful, it doesn't smell like milk or honey now. Please Please change it back
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, August 23, 2022
Thank you for giving our product a try,
Written by a customer while visiting softsoap.com
Customer Rating
1
I Used to Really Like This Soap
on August 17, 2022
Posted by: SN
from Tennessee
I use to rally like this soap. I am diabetic and have dry skin due to this, so this particular soap did not dry out the skin on my hands. The scent was exactly what the name stated, "Milk and Honey.". But now they have changed the scent to a very very strong floral scent. It is so strong and unpleasant now that I can't stand to use it. If youve ever stood next to someone who has put on way too much perfume, that is what this soap's scent is like now. Extremely and terribly strong. Strangely enough, the bottle still says "Milk and Honey Scent" on the label. Sadly, I will no longer be able to use this.
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com