Customer Reviews for Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz - Yellow
Customer Rating
1
Why change what works?!?
on October 4, 2022
Posted by: Pianogal
from Florida
Milk & Honey was my favorite Softsoap. I loved the fragrance and it was easy on my dry skin. Then you changed the scent. Why? Yuck! Whoever made this decision should be fired. Good bye Softsoap.
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, October 15, 2022
We're sorry to hear that the product you are interested in is no longer being manufactured. We will be sure to share your feedback with our product development team so they are aware of your continued interest.
The new Milk & Honey (Scent) softsoap is disgusting. Why does a soap have to have a fragrance at all. I smell like a pine tree all day as I wash my hands several times a day. The previous Milk & Honey was terrific and mild. The new one actually is drying out my hands.
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, October 15, 2022
Hello there! We're sorry the new scent wasn't a hit for you. If you are still using the product and it is continuing to dry your hands, we recommend calling our team at 1-800-221-4607.
The "New Scent" is overpowering and not pleasant. I have asthma and the scent triggers difficulty breathing. Please make the original milk and honey available. I absolutely love the original. All other soaps dry my hands out except for the original milk and honey and the coco and Shea also. Please, please, please make those two available as the original lightly scented.
Cons: Dries Skin, The "New Scent" is horribly overpowering., Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, October 15, 2022
Hello there! We're sorry to hear that you didn't like our new scent. If you are still experiencing difficulty breathing, we recommend calling our team at 1-800-221-4607.
Have purchased this product for a very long time. The scent used to be nice and subtle. Just purchased a new bottle of it today and it smells horrid! Made me think of "dry cleaning fluid." Go back to the original subtle scent. The new scent it horrid!
Pros: Horrible Smell New Fragrance
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, October 4, 2022
We're sorry that you did not like the fragrance of our product. We will be sure to share your comments with our Business Development Group so they are aware of your continued interest in the original product.
I've used the milk and golden honey scented soft soap for years. I absolutely love the old scent. It was my grandma's favorite scent before she died and I used it in my college apartment both due to the great price and memories attached to the scent. This new formula smells disgusting. It's too strong and too sweet. I'm so upset they changed the formula. It used to smell great and now it's nauseating.
I did not see the 'new scent' on the package so I was very surprised when I used it. I strongly dislike the new scent and will throw out the product as soon as I buy a new hand soap. The smell is so strong and unpleasant and I cannot understand how this got through R & D. Just awful!
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, October 6, 2022
We're sorry to hear that you did not like our new scent. We'll be sure to share your feedback with our product development group as we are always seeking to improve where we can.
I did not notice the very small label that said "New Fragrance" on the Milk and Honey soap.. I do not like the new smell and will never buy it again. Very displeased.
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, October 4, 2022
Hello! We're sorry that you did not like the fragrance of our product. We will be sure to share your comments with our Business Development Group so they are aware of your continued interest in the original product.