Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz - Yellow
Average customer rating
3.7
(900 Reviews)
Rating breakdown 900 reviews
5 Stars
505
4 Stars
105
3 Stars
21
2 Stars
13
1 Star
256
62%of customers recommend this product.
(
329 out of
532)
Customer Reviews for Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz - Yellow
Customer Rating
1
Do not like new formula. Please go back to old one.
on October 24, 2022
Posted by: Rahul
from San Antonio, TX
Softsoap Milk & Golden Honey has been the only acceptable hand soap in my house for over 10 years. Mostly due to my spouse's sensitivity to scents and perfumes. The "Milk & Golden Honey" scent was both pleasant and mild, which is very important to us. When I brought home a refill bottle of "Milk & Honey", the difference was immediately obvious to both of us and we don't like the new formula for this scent. The new scent is significantly stronger. She is so unhappy she refuses to use it. Based on responses to other reviews, it seems I'll have to tell her to start looking at other brands. I do appreciate that you gave the new formula a different name. That will make it easier to avoid buying it by mistake. For anyone reading this, "Milk & Golden Honey" is the old pleasant smelling formula, "Milk & Honey" is the new formula which has a much stronger scent.
Pros: Moisturizing
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, October 29, 2022
Hello! We are sorry to tell you that the product you are interested in is not currently being manufactured. Unfortunately, we do not have any remaining stock to offer you directly. Even though we cannot help you at this time, it is important for us to hear from consumers, such as you, so that we are aware of your continued interest. We will be sure to share your comments with our Business Development Group.
Written by a customer while visiting softsoap.com
Customer Rating
1
Will NEVER buy SCENTED again, NEED hard to find ORIGINAL.
on October 23, 2022
Posted by: DISAPPOINTED
from KCMO
UNSCENTED is used daily in the Kitchen and Bathrooms. SCENTED is UNUSABLE give us headaches.
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, October 29, 2022
Hello. We're sorry to hear that this happened and we hope you're feeling better. Please give us a call at 1-800-468-6502 so we can investigate this matter further. Thank you.
Written by a customer while visiting softsoap.com
Customer Rating
1
New scent? Why? It's Horrible
on October 21, 2022
Posted by: Heidi
from Birmingham
I have used the Milk & Honey scented soap for years. I loved the old gentle fragrance. The new scent is cheap & cloying. Honestly I'm so sad. I will find a new brand!
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, October 26, 2022
Hi! We are sorry to tell you that the product you are interested in is not currently being manufactured. Unfortunately, we do not have any remaining stock to offer you directly. Even though we cannot help you at this time, it is important for us to hear from consumers, such as you, so that we are aware of your continued interest. We will be sure to share your comments with our Business Development Group.
Written by a customer while visiting softsoap.com
Customer Rating
1
I can't use this anymore with the new scent :-(
on October 19, 2022
Posted by: KON
from Boston, MA
This had been our favorite hand soap product for the past 15 years, when our daughter had a medical procedure that required frequent handwashing. It saved our formerly cracked and bleeding hands every Winter. And the scent was very pleasant. We bought a bottle of the new fragrance and multiple household members absolutely can't use it due to perfume sensitivity. Very disappointed and not sure what we're going to do with this big bottle of soap. Sadly, will be looking for another product.
Pros: Cleans Effectively, Easy To Use, Locks in Moisture, Moisturizing, Softens Hands
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, October 23, 2022
Hello! We are sorry to tell you that the product you are interested in is not currently being manufactured. Unfortunately, we do not have any remaining stock to offer you directly. Even though we cannot help you at this time, it is important for us to hear from consumers, such as you, so that we are aware of your continued interest. We will be sure to share your comments with our Business Development Group.
Written by a customer while visiting softsoap.com
Customer Rating
1
The new scent is not good!
on October 18, 2022
Posted by: Frequent handwashers
from Pelham, AL
We have used the Milk and Golden Honey soap, for years. It worked well, and had a very pleasant scent. The scent was, recently, changed, and it smells really, REALLY bad, now. Sickening, actually. Please change it back! I've found another brand, but I loved the Softsoap.
Pros: Attractive Packaging, Cleans Effectively, Easy To Use, Moisturizing, Softens Hands
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, October 21, 2022
We really appreciate your honest feedback, and we are so sorry our new formula missed the mark for you. We will be sure to take this into consideration as we modify our products in the future.
Written by a customer while visiting softsoap.com
Customer Rating
1
New formula stinks
on October 17, 2022
Posted by: How could you
from Ohio
This was the only soap I could afford regularly that I liked the smell of. I have sensory issues and have trouble with a lot of scents. The new formula is awful.
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, October 21, 2022
We're sorry we missed the mark for you, we do appreciate you for sharing your feedback. We will share it with our team.
Written by a customer while visiting softsoap.com
Customer Rating
1
Please Bring back the Former Fragrance
on October 16, 2022
Posted by: BillyS
from Orange County, NY
We've been using the Milk and Golden Honey soap for years. We are returning all of the New Fragrance bottles for a refund. The Smell is Awful !! As many others have reviewed, please bring back the original scent. If not, maybe you can sell that formula to a competitor who can make it for all of us who like it. Thank you.
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, October 21, 2022
Hello! We are sorry to tell you that the product you are interested in is not currently being manufactured. Unfortunately, we do not have any remaining stock to offer you directly. Even though we cannot help you at this time, it is important for us to hear from consumers, such as you, so that we are aware of your continued interest. We will be sure to share your comments with our Business Development Group.
Written by a customer while visiting softsoap.com
Customer Rating
1
Bring back the original Milk & Honey scent
on October 16, 2022
Posted by: Mary
from Virginia
The new scent triggers my scent sensitivity - the old milk & honey scent was one of the only soaps that I could use and I trusted Softsoap to bring me a consistent product but not anymore. The new scent triggers allergy symptoms and is overwhelming and hard to wash away. You've lost a loyal customer.
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, October 21, 2022
We're sorry to hear that you're not a fan of the recent changes to our scent and that it triggers an allergic reaction. We hope that you're doing better. Can you please reach out to us at 1-800-255-7552 so we can speak with you about this.
Written by a customer while visiting softsoap.com