Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz - Yellow
Average customer rating
3.7
(900 Reviews)
Rating breakdown 900 reviews
5 Stars
505
4 Stars
105
3 Stars
21
2 Stars
13
1 Star
256
62%of customers recommend this product.
(
329 out of
532)
Customer Reviews for Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz - Yellow
Customer Rating
1
Reviewing "Milk & Honey" not "MIlk & Golden Honey"
on October 30, 2022
Posted by: Pat
from South Carolina
Softsoap changed "Milk & Golden Honey" a very good product to "Milk & Honey". Milk & Golden Honey is no longer available. The new stuff has a heavy perfum (stinks) and is drying to the skin.
Pros: Attractive Packaging
Cons: Dries Skin, Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, November 5, 2022
Hi there. We're so sorry to hear about your experience with our updated fragrance. Your feedback means the world to us and we'd like to speak with you further about this. Please give us a call at 1-800-255-7552, we're open Monday through Friday from 9:00 AM to 5:30 PM EST. We look forward to hearing from you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Why was the fragrance changed?
on October 30, 2022
Posted by: RJ
from Oklahoma
I have used the Softsoap "Milk & Golden Honey" scent for over a decade, maybe even two? It had a mild scent that did not provoke my asthma or allergies, which is really hard to find. The new fragrance has too much of a perfume scent that bothers my allergies/asthma and the smell lingers for way too long. After more than one use, I noticed that my hands were dry and felt like they were burning... the previous formula always left my hands feeling soft. Please go back to the "Milk & Golden Honey" formula and discontinue the new "Milk & Honey" fragrance. It has nothing in common with the old formula.
Cons: Dries Skin, Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, November 5, 2022
Hi there. We're so sorry to hear about your experience with our updated fragrance. Your feedback means the world to us and we'd like to speak with you further about this. Please give us a call at 1-800-255-7552, we're open Monday through Friday from 9:00 AM to 5:30 PM EST. We look forward to hearing from you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Used to be good. New formula is terrible.
on October 29, 2022
Posted by: Chris
from Wisconsin
Do not buy - the new version smells terrible and dries your hands. Ruined the soap I've been buying for over a decade. This used to be a nice moisturizing soap with a very light pleasant scent. New version has a very strong chemical perfume scent that doesn't smell good. Lost a lifetime Softsoap buyer.
Cons: Dries Skin, Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, November 5, 2022
Hi there. We're so sorry to hear about your experience with our updated fragrance. Your feedback means the world to us and we'd like to speak with you further about this. Please give us a call at 1-800-255-7552, we're open Monday through Friday from 9:00 AM to 5:30 PM EST. We look forward to hearing from you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Why was the scent changed!
on October 28, 2022
Posted by: Lori
from Ohio
I have bought this product for years and now can no longer use it due to the unpleasant smell! I wash my hands constantly as I am always cooking and cleaning. The old formula never dried out my hands or give me any kind of rash. The mild scent was wonderful as I can't stand strong perfume smells. Please go back to the original formula!
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, November 2, 2022
We are sorry that the new scent was a miss with you. We'll be sure to make note of your thoughts on it. We'd like to see if there is another scent that is better suited for you. Please give us a call at 1-800-468-6502 to speak with one of our agents about this.
Written by a customer while visiting softsoap.com
Customer Rating
1
Change the fragrance name!!!
on October 27, 2022
Posted by: Linda
from Kentucky
How dare you change the most pleasant fragrance of the original Milk & Honey hand soap without making it visibly clear on the pkg that it's NOT the same! It doesn't even feel the same when washing hands. It should be called something different than Milk & Honey. Fooled me once but I WON'T be buying it again! Stinky!!!
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, October 31, 2022
We are sorry we missed the mark for you. We do appreciate you for sharing your feedback. As helps us improve our products in the future.
Written by a customer while visiting softsoap.com
Customer Rating
1
New scent is TERRIBLE. Do not buy.
on October 26, 2022
Posted by: Washes hands frequently.
from ST Paul, MN
Why did they ruin a great product? I can't believe anyone thinks this new smell is an improvement. It gets on your hands and affects the taste of food, etc. We have been using the old formula for years, and never will again. Do not buy this unless you like a strong cheap perfume smell on your body after use.
Cons: Leaves a strong perfume smell on your hand., Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, November 2, 2022
We're sorry to hear that you didn't enjoy the updates to our Softsoap scent. We'll be sure to make note of your feedback. We'd like to see if there is another scent that we can find for you. Can you please give us a call at 1-800-468-6502 to speak with us about this.
Written by a customer while visiting softsoap.com
Customer Rating
1
Horrible new scent
on October 25, 2022
Posted by: A mom
from Kentucky
I have bought this soap for many years. However, my entire family dislikes the new scent. Please go back to the old formula.
Pros: Cleans Effectively
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, November 2, 2022
We're sorry to hear that you and your family don't like the changes made to the scent. We'll be sure to make note of your thoughts. We'd like to see if there is a scent we can find for you. Please give us a call at 1-800-468-6502.
Written by a customer while visiting softsoap.com
Customer Rating
1
Hands are burning
on October 25, 2022
Posted by: Sad customer
from San Carlos, CA
I have used this soap for more than 20 years. It has been a staple in my house for many reasons including, low cost, ease in obtaining, pleasant mild smell, and gentler on my hands. Unfortunately, the new scent change has already resulted in my hands burning with each hand washing. It is not a pleasant smell either as it is very strong. Now I have to start looking for a replacement.
Cons: Dries Skin, Hands burning, Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, October 29, 2022
Hello! We're sorry to hear this and we hope you're feeling better. Please give us a call at 1-800-221-4607 so we can investigate this matter further.
Written by a customer while visiting softsoap.com