Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz - Yellow
Average customer rating
3.7
(900 Reviews)
Rating breakdown 900 reviews
5 Stars
505
4 Stars
105
3 Stars
21
2 Stars
13
1 Star
256
62%of customers recommend this product.
(
329 out of
532)
Customer Reviews for Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz - Yellow
Customer Rating
1
Horrible New Scent
on January 15, 2023
Posted by: Sarah1976
WARNING: NEW FRAGRANCE That's what the bottles should say. This is terrible! It was our go to soap. Almost no fragrance, moisturizing and easy to buy/ Why, why, why change it? If people wanted gross stinky soap, they would buy the 10 billion other brands out their, your line included. We are now frantically looking for an alternative that is NOT Softsoap or another Colgate product. So disappointed!
Response from softsoap.comBy Colgate Rep, Customer Care, January 16, 2023
We’re sorry you don’t like our new Milk and Honey fragrance. We appreciate you sharing your thoughts with us and value your opinion. We will share them with our team.
Written by a customer while visiting softsoap.com
Customer Rating
1
on January 13, 2023
Posted by: Oldcustomer2023
The new scent is disgusting. The formula dried my hands and made them itch. Don't know if you're using cheaper ingredients or had to change because of what was in it. I see another skin care product was using a banned ingredient. I have to find something else now. Maybe lost sales will do more than this review.
Response from softsoap.comBy Colgate Rep, Customer Care, January 17, 2023
We’re sorry to hear our new Milk and Honey isn’t working for you. Please call our specialist at 1-800-255-7552 and tell them of your experience so we can make it right!
Written by a customer while visiting softsoap.com
Customer Rating
1
Please bring back the original scent!
on January 13, 2023
Posted by: Kristi
I have been buying this product for years (decades) because it didn't dry out my hands and the scent did not give me headaches. The new scent does give me headaches and my hands have a a bit of a tingling, burning sensation after I wash. Please, please bring back the original scent.
Response from softsoap.comBy Colgate Rep, Customer Care, January 16, 2023
Thank you for being a long-time Milk and Honey user! We’re sorry our new formula isn’t to your liking. Please give our great specialists a call at 1-800-255-7552 and please share your experience with them, so we can right this for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Please change back to the original scent!
on January 11, 2023
Posted by: Sllady
Milk and Golden honey has been the only soap I have used for as long as I can remember. Now, with this new scent I can't stand it anymore. Please bring back the original scent!
Response from softsoap.comBy Colgate Rep, Customer Care, January 17, 2023
We’re glad you’re a long-time user of Milk and Homey Hand Soap! We’re sorry our new fragrance doesn’t appeal to you. We will share your review with our team. Please consider one of our more subtle fragrance blends to keep your hands clean and germ free!
Written by a customer while visiting softsoap.com
Customer Rating
1
Way too much
on January 10, 2023
Posted by: Why?
The new scent is overpowering, nothing like the pleasant light scent it uelsed to have. My hands reeked and were dry and prickly after using. 30 minutes later I had to wash my hands with another soap and use lotion because it was too much.
Written by a customer while visiting softsoap.com
Customer Rating
1
BRING BACK THE ORIGINAL
on January 9, 2023
Posted by: softsoapqueen
from United States
Gender:Female
I have been using Milk and Honey liquid soap pretty much my whole entire life. So when I went to my local grocery store and picked up a "New fragrance" bottle and brought it home I smelled the difference right away. VERY DISAPPOINTING! It smells so strong like perfume just like every other hand soap out there. Everyone in my family uses this soap because its subtle compared to many soapS on the market. For someone who is very sensitive to smells my family and I can not use this product any longer. We're buying up all the rest of the original scented bottles from the stores that we can find and are dreading the day when the original will no longer be on the shelves. Please for the sake of people who are sensitive BRING BACK THE ORIGINAL SCENT!
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, January 10, 2023
We’re happy to hear you’ve used our Milk and Honey for so long! We’re sorry to hear you don’t like our new formula. We will share your opinion and review with our team.
Written by a customer while visiting softsoap.com
Customer Rating
1
BRING BACK THE ORIGINAL SCENT!
on January 9, 2023
Posted by: Kate
I have been using this soap for pretty much my whole life and as soon as I saw the formula was changed I smelled the difference right away between the original and this one. It’s like every other soap out there that smells way too strong and not subtle like the original scent did. It was the only soap my whole entire family has used and now we’re buying up ones that are still out there with the original scent. We’re dreading the day we can’t find the original scent in stores. Please for the sake of many people who are sensitive to strong scents CHANGE IT BACK!
Response from softsoap.comBy Colgate Rep, Customer Care, January 10, 2023
We’re not lovin that our new Milk and Honey fragrance doesn’t work for you. We will let our team know about your review and comments.
Written by a customer while visiting softsoap.com
Customer Rating
1
Terrible idea to change the scent!
on January 8, 2023
Posted by: Bondsblues
Why did they change a great formula? The old one (milk and golden honey) was perfect. The new (milk and honey) smells like rotted milk with pungent flowers and bad perfume crammed into the bottle. It's terrible and gives me headaches, not to mention the scent clinging to my hands so much my dogs back away now when I try to pet them after washing my hands with this crap. I will be going to another brand until they switch back. Bad move on theirbosrt. Whoever made this stupid decision should be fired. Buyer beware!!!
Response from softsoap.comBy Colgate Rep, Customer Care, January 10, 2023
We’re sorry you don’t enjoy our new Milk and Honey formula as much as the old one. We will share your views of the update with our team. Please call 1-800-255-7552 and speak with our specialist about your experience. We want to make this right for you!
Written by a customer while visiting softsoap.com