Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz - Yellow
Average customer rating
3.7
(900 Reviews)
Rating breakdown 900 reviews
5 Stars
505
4 Stars
105
3 Stars
21
2 Stars
13
1 Star
256
62%of customers recommend this product.
(
329 out of
532)
Customer Reviews for Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz - Yellow
Customer Rating
1
Avoid the "New Fragrance"
on January 23, 2023
Posted by: Melton
I used to love this product until they reformulated it. The new fragrance is much too strong. I can't use it because it leaves a horrible perfume smell on my hands.
Response from softsoap.comBy Colgate Rep, Customer Care, February 21, 2023
We're so sorry to hear about this. Fragrance can be such a personal thing. Feedback like yours is important to us as it help as it helps in the future!
Written by a customer while visiting softsoap.com
Customer Rating
5
Love this handsoap
on January 22, 2023
Posted by: christineb264
This softsoap smells great and it's creamy and makes your hands feel soft. I would recommend it. I have it in my bathroom and kitchen sinks.
Written by a customer while visiting influenster.com
Customer Rating
5
My review
on January 22, 2023
Posted by: kenc16
Dry easy to use and has a pleasant smell. Very cost effective and does a great job. Will definitely recommend to everyone as it is a necessary item.
Written by a customer while visiting influenster.com
Customer Rating
1
New scent not good
on January 22, 2023
Posted by: Kay Ray
New scent smells like a grandma’s dried potpourri. NOT a good smell. I can’t use it anymore and it was a staple in my household.
Response from softsoap.comBy Colgate Rep, Customer Care, February 21, 2023
Thank you for sharing your feedback. We're so sorry that you dislike our Milk & Honey scented hand soap. We will share your thoughts with our team. Have a great day.
Written by a customer while visiting softsoap.com
Customer Rating
1
Really Disappointed
on January 17, 2023
Posted by: Blake
New fragrance is absolutely awful. I've been buying milk and honey for over 10 years for my sensitive skin. The new fragrance is overpowering and a farcry from the original, I'm disappointed and will stop buying these products unless the bring back the old stuff.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, January 17, 2023
Thank you for using our Milk and Honey for so long! We’re sorry our new Milk and Honey formula and fragrance is not what you want. We will let our team know about your review.
Written by a customer while visiting softsoap.com
Customer Rating
5
10/10
on January 16, 2023
Posted by: endream
Smells very nice and leaves my hands feeling moisturized. Not harsh in the skin or irritating. Good price for the quality.
Written by a customer while visiting influenster.com
Customer Rating
1
New scent stinks!
on January 15, 2023
Posted by: Kimmyh24
from Charlotte NC
Gender:Female
I've been using the Milk and Golden Honey scent for years and always loved the clean fresh scent. However I recently picked up the 50oz refill and unfortunately didn't notice "new fragrance" on the bottle. Why in the world did they change the scent to a horrible and disgusting perfume smell? Within a few minutes after washing my hands, I started sneezing (I'm extremely sensitive to scents) and my head started hurting! That's just how strong this new scent is. I agree with the other reviews to request that they please bring back the old scent! Quit messing with a consumer favorite. This obviously wasn't a good change which is apparent by the numerous other negative reviews. And it appears you changed ALL the other scents as well (aloe and antibacterial) because those reek of perfume too. I will be finding a new brand of soap to buy unless the previous formulas return.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, January 17, 2023
Thank you for being a long-time user of our Milk and Honey Hand Soap! We’re sorry you don’t like the new formula as much as the old one. Please call 1-800-255-7552 and speak with our specialist about your experience. We’d like to make this right.
Written by a customer while visiting softsoap.com
Customer Rating
1
WHY?! Can't use it anymore!!:-(
on January 15, 2023
Posted by: BellaDLH
I beg you, please change this "New Fragrance" BACK to the original!! We have used this particular soap for YEARS and YEARS, only to all of a sudden have it smell so strong that we cannot use it anymore! I am allergic to most perfumes, and almost all soaps and body washes because of that allergy... but this was the ONE soap I could use. Not anymore... we will be in search of a different soap now. Why on earth would you change such a lovely, "soft" smelling soap?! Are you unable to get the ingredients anymore? I cannot use any of your other soaps at all. Please, PLEASE, go back to the original!
Written by a customer while visiting softsoap.com