The New Smell is Awful! We are now buying a store brand which is similar to what you got rid of. We only liked this older formula. We would be a customer again if you bring it back. Admit you made a mistake and call it your “classic” like the soda did years ago. Why couldn’t you keep the old fragrance and also have the new one? It seems during holidays you make about 10 or more special scents just for a month, but you couldn’t keep this one?
Response from softsoap.comBy Colgate Rep, Customer Care, February 21, 2023
We value your honest opinion on our soaps. We are sorry you did not enjoy the Softsoap fragrance update. We have shared your thoughts with our team.
I love this hand soap. It smells so good. I wish that I could get a body wash in the same scent
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club
Customer Rating
1
Why change a great product
on February 18, 2023
Posted by: j05j15
Why oh why would you change a product that was one of your best sellers. It’s like Coke changing their original formula. This new formula now has too much perfume scent and isn’t NEAR the thick, quality soap the old formula was. I won’t be buying this anymore unfortunately unless they change the formula back to the original.
Response from softsoap.comBy Colgate Rep, Customer Care, February 27, 2023
We're sorry that you dislike our new Milk & Honey hand soap formula. We will share your feedback with our team. Have a great day.
I bought Milk & Honey for years. The new scent is absolutely horrible. It is so strong that we can no longer use it. We always liked it because it was mildly scented. Soft Soap go back to the original scent, please!
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, February 21, 2023
We're sorry that the new scent missed the mark for you. We will definitely let our team know your thoughts on this.