Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz - Yellow
Average customer rating
3.7
(900 Reviews)
Rating breakdown 900 reviews
5 Stars
505
4 Stars
105
3 Stars
21
2 Stars
13
1 Star
256
62%of customers recommend this product.
(
329 out of
532)
Customer Reviews for Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz - Yellow
Customer Rating
1
Milk and Honey new scent, disappointing!
on February 27, 2023
Posted by: Psrieck
from Tampa, Florida
Gender:Female
Why did the milk and honey change? The original scent was perfect! Light and refreshing! Now it’s overly perfumed and very fake smell. What a disappointment when I got it home and refilled our soap dispenser. I have used this soap for 30 years. I Please bring back the original scent.
Response from softsoap.comBy Colgate Rep, Customer Care, February 28, 2023
Thank you for being with us for so long! We’re sorry our new Milk & Honey Scent isn’t what you want, and we’ll share your comments with our team. Please consider of our other softer fragrances.
Written by a customer while visiting softsoap.com
Customer Rating
1
Horrible New Fragrance
on February 27, 2023
Posted by: KA
My entire family had used only this particular brand and scent for over 15 years until now. The new fragrance is horrible. Please change the fragrance back as you have lost another loyal customer!
Response from softsoap.comBy Colgate Rep, Customer Care, February 28, 2023
Thank you for being such long-time users! We’ll let our team know you don’t like the formula change.
Written by a customer while visiting softsoap.com
Customer Rating
1
New fragrance is awful
on February 27, 2023
Posted by: Deecee
I would have given it no stars but then I wouldn’t have been able to write this review. I have been using the Milk & Honey Softsoap exclusively since it first came out. I inadvertently bought the new formula and I have tried to give it a chance but I simply can not stand this pungent odor. It just reeks and the smell will not go away. I hope you will revert back to the original scent so that I can start purchasing it again.
Response from softsoap.comBy Colgate Rep, Customer Care, February 27, 2023
We’re sorry our new Milk and Honey scent isn’t what you want. We’ll share your review with our team. We hope another of our fragrances will work just right for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Do NOT buy "new fragrance"
on February 27, 2023
Posted by: NewFragranceHorrible
I just bought some more of this soap. It was the last bottle on the shelf and I didn't notice it said new fragrance. It's horrible. I hate this new scent. Gives me a headache. Went straight in the garbage where it belongs. Do not buy it is labeled new fragrance.
Response from softsoap.comBy Colgate Rep, Customer Care, February 28, 2023
We’re sorry to hear our new Milk & Honey Scent misses the mark with you. Please call our specialists at 1-800-255-7552 and tell them of your experience. We’d like to make this right with you.
Written by a customer while visiting softsoap.com
Customer Rating
5
Great scent
on February 27, 2023
Posted by: Soapjug9
from USA
So smooth with a wonderful scent . Lasted a very long time. Is it real honey? Great product and hands feel real clean! Real clean . That’s for creating this product my favorite soap people
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club
Customer Rating
1
Bring back the original scent
on February 25, 2023
Posted by: Lucia
I typically purchase milk and honey soft soap. I used to love the clean gentle fragrance, however the fragrance has changed to a more floral scent. Last time I purchased, I didn’t notice the label indicated “new fragrance”. I’m so disappointed. If it’s not broken don’t try to “fix” it!!! I hope you reconsider and bring back the original scent.
Response from softsoap.comBy Colgate Rep, Customer Care, February 27, 2023
We're sorry that you're not a fan of our new Milk & Honey hand soap scent. We will share your feedback with our team. Have a great day!
Written by a customer while visiting softsoap.com
Customer Rating
1
on February 25, 2023
Posted by: EmKat
The new fragrance is nauseating & too strong! Please go back to original formula.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, February 27, 2023
We’re sorry our new Milk and Honey scent misses the mark with you. We will share your comments with our team.
Written by a customer while visiting softsoap.com
Customer Rating
4
Its just okay!
on February 25, 2023
Posted by: Jennifer8
from USA
It smells good and cleans okay I just feel like it leaves a film like residue
No, I would not recommend this to a friend.
Written by a customer while visiting Home Tester Club