Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz - Yellow
Average customer rating
3.7
(900 Reviews)
Rating breakdown 900 reviews
5 Stars
505
4 Stars
105
3 Stars
21
2 Stars
13
1 Star
256
62%of customers recommend this product.
(
329 out of
532)
Customer Reviews for Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz - Yellow
Customer Rating
1
Milk & Honey "NEW SCENT" STINKS INDEED!
on May 3, 2023
Posted by: bz13
from New Jersey
Gender:Female
The Milk & Honey "New Scent" is horrible! We do not like it at all. We have to find a new hand soap to use now. We miss the previous sweet milk and honey scent. PLEASE BRING IT BACK!
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, May 3, 2023
We’re sorry our new Milk and Honey hand soap scent isn’t right for you. Please consider taking a walk through our garden of great fragrances to find the one that’s perfect for your hands and your nose.
Written by a customer while visiting softsoap.com
Customer Rating
1
Took a GREAT thing, and made it... Worse. Why?
on May 2, 2023
Posted by: Momma K
from Sacramento, CA
Gender:Female
Our whole family has skin sensitivities and/or asthma triggered by strong scents. I had to stop wearing perfume and using hair spray around my husband and son for this reason. I was SO relieved when our whole family could use Softsoap's Milk and Golden Honey hand soap; and we did -- faithfully for over 15 years. About a year ago, I went to purchase our refills and noticed that the name and the label had changed. Thinking it was just a packaging update, I brought two big jugs home. Upon our first washing, the fragrance hit so strong that it triggered a headache in both my son and myself -- and my skin became red and itchy within the course of a couple hours. We were lucky enough to find a couple bottles of the old formula at our local grocery store; but once we are done rationing those -- we will be searching for a new hand soap. How I wish you didn't try to "fix" an already GREAT product.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, May 3, 2023
Thank you for 15 years of cleaning with us! We’re sorry our scent change isn’t right for you. Please call our specialists at 1-800-255-7552 and tell us your experience. We would like a chance to make this right for you.
Response from softsoap.comBy Colgate Rep, Customer Care, May 3, 2023
We’re sorry our scent change isn’t right for you. Please call our specialists at 1-800-255-7552 and tell us your experience. We would like a chance to make this right for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
New Scent Sucks
on May 1, 2023
Posted by: Soap_user
from Soddy Daisy, Tn and Atlanta, Ga
Gender:Male
New scent sucks. Smelled just fine for the many, many, many years I have used it. You messed up.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, May 2, 2023
It’s nice to hear you have used Milk and Honey Softsoap for so long! We’re sorry our new Milk and Honey scent doesn’t work for you. We hope we can provide your hands with another Softsoap fragrance to clap about!
Written by a customer while visiting softsoap.com
Customer Rating
1
You ruined a good thing!
on April 28, 2023
Posted by: Sarah
from PA
Gender:Female
Pretty much like everyone else, your changes to milk and honey are dreadful! Whoever made this decision AND didn't realize how bad it was deserves to find a new job because they don't understand soap manufacturing! It seriously is bitter and nasty compared to the previous formula and our household will not purchase it again.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, April 28, 2023
We’re sorry our new Milk and Honey formula doesn’t work for you. We will share your review with our team. We sincerely hope one of our other amazing fragrances can make your hands happy.
Written by a customer while visiting softsoap.com
Customer Rating
1
Smell is HORRIBLE - It smells like petroleum
on April 25, 2023
Posted by: goliard
from arizona
Gender:Male
You've changed what was a great product into smelly trash.
Response from softsoap.comBy Colgate Rep, Customer Care, April 26, 2023
We’re sorry our new Milk and Honey fragrance misses the mark with you. We hope you will try some of our other great fragrances to find the one that your hands will treasure!
Written by a customer while visiting softsoap.com
Customer Rating
1
Change for the worse.
on April 19, 2023
Posted by: darsd
from Las Vegas, NV
Gender:Female
The new smell is awful. Smells like a nauseating version of baby powder.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, April 21, 2023
We’re sorry our new fragrance formula isn’t right for you. We do offer many delicious varieties of fragrances to choose from. We sincerely hope you can find the one with the perfect fragrance for you!
Written by a customer while visiting softsoap.com
Customer Rating
4
Pleasant scent
on April 14, 2023
Posted by: Michylol2
from USA
I used this hand soap at work (in a pharmacy) and I like that it does a good job cleansing and has a nice smell that's not overwhelming. It's gentle on the skin and doesn't dry out my hands.
I would recommend this to a friend!
Response from Home Tester ClubBy Colgate Rep, Customer Care, April 17, 2023
Few things are better for you than Milk and Honey!
Written by a customer while visiting Home Tester Club
Customer Rating
1
Super drying
on April 12, 2023
Posted by: Soaplover88
I’ve used this soap for years, but my most recent purchase must be a different formula. My hands have been severely peeling and cracking so terribly!!! This never used to happen, it used to be very gentle and moisturizing, but now it is very drying and makes my hands peel like crazy. Worst soap ever!!!!!
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, April 13, 2023
We’re sorry to hear this. Please call our specialists at 1-800-255-7552 and tell them about your experience, so we can try to make it right for you.
Written by a customer while visiting softsoap.com