Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz - Yellow
Average customer rating
3.7
(900 Reviews)
Rating breakdown 900 reviews
5 Stars
505
4 Stars
105
3 Stars
21
2 Stars
13
1 Star
256
62%of customers recommend this product.
(
329 out of
532)
Customer Reviews for Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz - Yellow
Customer Rating
1
New scent a mistake
on July 25, 2023
Posted by: DisappointedInOR
from Oregon
Gender:Female
The new changes are horrible. I used the Golden Milk and Honey for years. It had a very subtle scent and using multiple times a day did not lead to cracked skin. Now I have to rehash my hands with Dawn to get rid of smell so I can eat or move through my day without a headache.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, August 2, 2023
We're so sorry to hear the Milk & Honey Liquid Hand Soap causes you headaches and dry skin. We would like to put you in contact with our team of specialists to properly document your experience. Please text us or reach out through any of our live channels here https://www.colgate.com/en-us/contact-us (Sunday through Friday from 8:00 a.m. to 8:00 PM EST)
Written by a customer while visiting softsoap.com
Customer Rating
1
Formula change is hard on hands, harder on nose
on July 25, 2023
Posted by: rw721
from Lexington, KY
Gender:Female
Used to like the Milk & Honey soap but the formula change left my hands dry and itchy. The new smell is overwhelming and toxic. Very sad that a once trusted brand is now a trash bin product.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, August 2, 2023
Hi there! We're so sorry to hear this happened. This is not the experience we wanted you to have. We would like for you to speak to one of our team of specialists to collect more information to properly document this. Please call us at 1-800-338-8388 or reach out to us through any of our live channels here at Consumer_HelpNA@colpal.com (Monday through Friday from 9:00 a.m. to 5:30 p.m. Eastern time)
Written by a customer while visiting softsoap.com
Customer Rating
5
Love this soap!
on July 22, 2023
Posted by: Kassi8
from USA
Smells wonderful and does not dry out my hands! My fiancé and I both love it. The scent is honestly our favorite part though! I would definitely recommend!
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club
Customer Rating
4
Love it
on July 18, 2023
Posted by: BlazedMom1
from USA
I buy this soap all the time! Very creamy, smells good and keeps your hands nice and clean without irritation.
I would recommend this to a friend!
Response from Home Tester ClubBy Colgate Rep, Customer Care, July 19, 2023
Milk & Honey Softsoap is a sweet and natural way to get your hands clean and fresh!
Written by a customer while visiting Home Tester Club
Customer Rating
5
Great product
on July 16, 2023
Posted by: Anonymous
from USA
Great product. Leaves hands clean and smelling great.
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club
Customer Rating
5
Great Soap
on July 15, 2023
Posted by: Swimmer4
from USA
I have used this product for over 10 + years. It makes smells really good and makes your hands smooth.
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club
Customer Rating
2
Bring Back the Original Milk & Golden Honey Scent!
on July 11, 2023
Posted by: leeyah87
from Honolulu, Hawaii
Gender:Female
We have used and loved the "Milk & Golden Honey" hand soap for many years! It was our favorite and we always purchased the big refill sized jug. Imagine our disappointed when we purchased the new "Milk & Honey" with "New Fragrance" printed on the label. The new fragrance is terrible!!! It's such a strong, powdery floral. Please bring back the original "Milk & Golden Honey" fragrance!!! We are going to try to find old bottles of the good stuff for as long as we can...
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, July 11, 2023
Thank you for the love you had for our Milk & Honey! We're sorry to hear you don't like the new fragrance. We hope we you can find another of our great, soft fragrances to use!
Written by a customer while visiting softsoap.com
Customer Rating
1
I'm switching to Target's Milk and Honey Hand Soap
on July 8, 2023
Posted by: Musicguy
from Minnesota
Gender:Male
New formula smells like cheap perfume and dries out our hands. I can't believe Softsoap changed a great product into something almost no one likes. Time to admit the mistake and change the formula back.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, July 10, 2023
We're sorry our new Milk& Honey formula change doesn't work for you. Please call 1-800-255-7552 and share your experience with us. We'd like a chance to make this right for you.
Written by a customer while visiting softsoap.com