Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz - Yellow
Average customer rating
3.7
(900 Reviews)
Rating breakdown 900 reviews
5 Stars
505
4 Stars
105
3 Stars
21
2 Stars
13
1 Star
256
62%of customers recommend this product.
(
329 out of
532)
Customer Reviews for Softsoap - Liquid Hand Soap, Milk & Golden Honey Scent, 7.5 fl. oz - Yellow
Customer Rating
1
Terrible doesn't even begin to explain new scent
on September 15, 2023
Posted by: Nikki
from Northwest, PA
Gender:Female
This is the only brand and scent I have bought for years, and is very hard to find in stock in the stores. But since they changed the scent it smells like I just washed my hands in toilet bowl cleaner. How can you even call this smell Milk and Honey? What were you thinking. Don't fix what isn't broken. Unfortunately I have 2 full refill size bottles that will probably see the trash can.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, September 15, 2023
We're sorry our new fragrance doesn't work for you. Please call us at 1-800-255-7552 and share your experience. We want to try to make this right for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Terrible new scent
on September 13, 2023
Posted by: B
Gender:Female
The new scent is terrible! I dint know why it was changed but that was a bad choice.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, September 21, 2023
We're sorry our new formula doesn't work for you. We hope one of our other hand soaps can help keep your hands clean.
Written by a customer while visiting softsoap.com
Customer Rating
5
So soft and smooth
on September 6, 2023
Posted by: AmandaM10
from USA
This is one of my favorite scents from SoftSoap. And I love how smooth it is to use. I get this for the bathroom at my office every now and then.
I would recommend this to a friend!
Response from Home Tester ClubBy Colgate Rep, Customer Care, September 6, 2023
Milk & Honey is a perfect blend of deliciousness for your hands!
Written by a customer while visiting Home Tester Club
Customer Rating
1
Smells horrible now
on August 25, 2023
Posted by: Marsha
from Buffalo New York
Gender:Female
I bought this for years. change the scent now they ruined it. I won’t be buying it anymore . I opened it and I Can’t return it now.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, August 28, 2023
We're sorry to hear our new Milk & Honey scent doesn't do it for you. Please call us at 1-800-255-7552 and let's see if we can make this right for you.
Written by a customer while visiting softsoap.com
Customer Rating
5
Love the smell
on August 25, 2023
Posted by: Natcho6
from USA
It has a great, silky smooth texture, and leaves my hands feeling soft and moisturized. The smell is nice and not overly fragrant. I have this in my kitchen and use it while cooking. It cleans very well, and 1 pump is usually enough to thoroughly clean my hands most of the time. 2 pumps when my hands are super greasy/oily.
I would recommend this to a friend!
Response from Home Tester ClubBy Colgate Rep, Customer Care, September 12, 2023
Thanks for letting us know how well our Milk & Honey cleans your hands, while making the air smell deliciously sweet!
Written by a customer while visiting Home Tester Club
Customer Rating
1
Unnecessary change to Milk & Golden Honey scent
on August 23, 2023
Posted by: MAC76
Been buying Milk & Golden Honey for decades. They only mild scented soap on the market. Why change it now? So many harsh, pungent scented soaps on the market. Why make this another? What an awful business decision.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, August 28, 2023
We're sorry our new Milk & Honey scent isn't to your liking. We hope you can find the right Softsoap scent for you. We'll let our team know how you feel.
Written by a customer while visiting softsoap.com
Customer Rating
1
HORRIBLE NEW FRAGRANCE
on August 17, 2023
Posted by: Former User
from MD
Gender:Female
I have used Softsoap Milk & Honey for years but NO LONGER! I will be RETURNING the refill bottle I just bought! I CAN'T STAND the new frangrance!!!!! Bring back the ORIGINAL FRAGRANCE!!!
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, August 17, 2023
Thank you for being a long-time Softsoap user! We're sorry our new fragrance isn't right for you. Your comments will be shared with our team.
Written by a customer while visiting softsoap.com
Customer Rating
1
Horrible new smell
on August 12, 2023
Posted by: Notafan
from Ocala, FL
Gender:Female
The new fragrance is too strong. I try to avoid the rooms that have this soap in my house. When I wash my hands before bed now, it keeps me awake and all I can smell is the irritating fragrance. What happened to the nice neutral fragrance before?? Bring it back!! We have been using this soap for 10+ years but may need to make a change. Super disappointing.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, August 15, 2023
Thank you for being a long-time Softsoaper! We're sorry our formula update doesn't work for you. We will share your review with our team. Please call us at 1-800-255-7552 so we can try to make this right for you.
Response from softsoap.comBy Colgate Rep, Customer Care, August 15, 2023
Thank you for being a long-time Softsoap user! We're sorry our formula update doesn't work for you. We'll share your review with our team. We hope another Softsoap will work for you.
Written by a customer while visiting softsoap.com