The camera has a great picture however after getting a high endurance card from Sandisk to record, the playback is often missing video, stutters, and is pixelated. Not sure why.
I would recommend this to a friend!
Response from wyze.comBy Maribeth, Wyze, May 7, 2026
Thank you for sharing your feedback about the Wyze Window Cam. We’re sorry to hear that you’re experiencing slow video loading, and we understand how that can impact your experience.
We appreciate you bringing this to our attention, as it helps us continue to improve our products and performance.
If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue.
I bought two of these cameras and love the quality. The one downside is that outside lights dull the visibility if the camera is facing the light. If the light is behind the camera, it enhances the view. Keep this in mind when placing.
I’m not able to connect with the device on my iPhone or my iPad
Response from wyze.comBy WyzeLawrence, May 12, 2026
Hi there! We are sorry to hear about the issue you are experiencing with your Wyze Window Cam. To isolate the issue, please ensure that your phone or tablet is connected to a 2.4 GHz network before setting up your camera. If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!