Customer reviews from Samsung US
Samsung - 65 Class QN70H Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2026)
Average customer rating
4.7 out of 5
4.7
(143 Reviews)
Open Ratings Snapshot
Rating breakdown 143 reviews
5 Stars
113
4 Stars
20
3 Stars
5
2 Stars
3
1 Star
2
95%of customers recommend this product. 
(
87 out of 92
)
Best Buy Privacy Policy
Customer Reviews for Samsung - 65 Class QN70H Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2026)
Customer Rating
5 out of 5
5
Love it
on October 12, 2026
Posted by: Vamp0904
from Delta Pennsylvania
[This review was collected as part of a promotion.] We upgraded from a 55 inch that was in yrs old. The picture, sound and over all experience with new 65 inch is awesome. I am so glad we finally invested in this new tv. Setup was easy and now my won't watch any other tv we have in the house. The remote works well and can do much with it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great
on October 12, 2026
Posted by: Glenda
[This review was collected as part of a promotion.] Love my TV absolutely wonderful. Everything is so bright. The scream is really good. Great size for my bedroom
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best tv ever
on October 12, 2026
Posted by: Nader
from Richmond IN
[This review was collected as part of a promotion.] Simply the best tv u have ever had with a functional clicky remote that is so nice to use . And gaming with the lowest latency
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great picture and sound. I like it a lot.
on October 5, 2026
Posted by: ADWI
[This review was collected as part of a promotion.] I love the picture. It is easy on the eyes. I told my sister and she said that she has one also. We both enjoy them.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Pictures great, remote not so much
on October 5, 2026
Posted by: MarkS
[This review was collected as part of a promotion.] Love the TV but the remote is to small, I'm always touching a button I didn't want to touch. Also it would be a big help if the pad was backlit.
Response from Samsung USBy Samsung Ambassador, October 6, 2026
Hi MarkS,

Thank you for choosing Samsung and sharing your feedback. We're glad to read that you're loving the TV. We appreciate your comment regarding remote design. This has been noted and will be shared with the product team.

If there's anything we can do to help you with the TV, please don't hesitate to contact us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat, Closed Sun). You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info

– Samsung Ambassador
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A good TV but set up was painful
on October 5, 2026
Posted by: PeterB
[This review was collected as part of a promotion.] This is my fourth Samsung TV. All have been high-performance and delivered good value. The positives:
1. An excellent picture.
2. Good form factor.
For this particular TV, the setup and tuning are painful. I use cable TV. I just wanted to turn on the TV and go to cable, but I got a screen full of apps, including a link to HDMI 3, where the cable box sits. Finding the cable system with the TV remote was also challenging. Eventually, I found the settings to go straight to cable, but it took a couple of weeks. I also set up Alexa, but then decided I didn't want it turned on. I couldn't figure out how to disable it on the TV. Fortunately, I could disable it on the Alexa app. My previous Samsung TVs had more picture-setting options. I finally used Expert settings to get what I wanted. Everything is working well now, and it was worth the effort. It's just that the effort to get the TV working the way I wanted took 2-3 weeks. The manual provided very little help. I even downloaded the longer manual from the web, but it didn't seem to match what came up on the TV.
Response from Samsung USBy Samsung Ambassador, October 6, 2026
Hi PeterB,

Thank you for choosing Samsung a fourth time and for sharing your feedback with us. We appreciate your comments regarding settings and overall experience. This has been noted and will be shared with various teams.

It seems your initial pain points have been resolved on your own, but if we're wrong in our assessment or you'd like to tell us more about your situation, please feel free to contact us, as we're here to help. Call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat, Closed Sun).

– Samsung Ambassador
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
TV
on October 5, 2026
Posted by: Sissy
[This review was collected as part of a promotion.] We don’t like the remote that goes with this TV. Picture is not clear and does not take commands well. Not happy with this purchase!
Response from Samsung USBy Samsung Ambassador, October 5, 2026
Hey Sissy,

Thank you for sharing your perspective on your time with the QN70H TV thus far. It is disappointing to hear that your experience has been poor thus far in various regards. We'd like to share some information in hopes to improve this.

To start with picture quality, first, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Top directional button > Settings > Support > Software Update > Update Now

To explore picture mode options, navigate to: Home > Top directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content

You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.

Regarding remote use and voice commands, we'd like to learn more about what went wrong so that we can better assist you. Please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat, Closed Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for Live Chat.

– Samsung Ambassador
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
SO helpful for low-vision viewing
on October 1, 2026
Posted by: Val in Maine
[This review was collected as part of a promotion.] I'm so happy with thie accessibility fetures on this Smart TV. I can easily navigate different apps, hook it up to my computer to use as a monitor, and catch football games with my grandsons.
It's the BEST purchase I've made since beginning to lose my eyesight.
Accessibility settings make it possible for to announce where my cursor is and what I am selecting, and brightness/constrast settings allow me to adjust to my visual comfort.
The size of the screen and the PC scaling function make this a 50" monitor for my laptop, so I can actually see what the heck i am doing on the computer.
Thank you, Samsung, for caring about low-vision accessibility.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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