Customer reviews from frigidaire.com
Frigidaire - Professional 36" Gas Cooktop - Stainless Steel
Average customer rating
4.7
(234 Reviews)
Rating breakdown 234 reviews
5 Stars
190
4 Stars
29
3 Stars
8
2 Stars
4
1 Star
3
92%of customers recommend this product.
(
68 out of
74)
Customer Reviews for Frigidaire - Professional 36" Gas Cooktop - Stainless Steel
Customer Rating
5
Frigidaire Gallery Kitchen Appliances
on June 5, 2022
Posted by: DeniseM52
We bought last Feb. the entire suite of Frigidaire Gallery Professional appliances for our kitchen. The gas/propane cooktop I really like and the stainless steel is easy to clean with SS cleaner and a microfiber cloth. My complaint is the grates. I wipe them down after every use and regardless of what I wipe them with, they get the cloth fuzz balls on the grates which make them look dusty. I've tried different types of cloths, but nothing seems to work. I just cleaned them again with a fine toothbrush and am letting them air dry to see if that helps. Any suggestions.
Response from frigidaire.comBy Hailea, Online Outreach Specialist, June 23, 2022
Thank you for sharing this concern with us, DeniseM52. We’re thrilled you’re enjoying your brand-new cooktop, and we’d love the chance to share any tips we have on cleaning the grates. We recommend a non-abrasive plastic scrubbing pad and a mild abrasive cleaner, ensuring to rinse with clean water and wipe dry with a paper towel. Should you need any other tips to try, feel free to reach out to us via Live Chat on our website or our Customer Support line at 1-800-374-4432 (M-F, 8:30AM-8PM EST) so we can keep this conversation going! ~ Margaret
Written by a customer while visiting frigidaire.com
Customer Rating
3
Design is Flawed
on April 26, 2022
Posted by: MaryMM
We have had this cooktop about 6 months. I’ve tried to love it, but design flaws make it difficult. On the center burner, the flame is hidden by the burner cap on the lowest setting. I’ve accidentally left it on a few times because you can’t see the flame. Also, if you want to clean under the center grate, you have to take off at least one of the side grates because of the way they interlock. Finally, the knob panel is difficult to clean. It’s an OK product but I’ll replace it as soon as I can afford to do so.
Response from frigidaire.comBy COURTNEY, Online Outreach Specialist, April 27, 2022
Hey, MaryMM! Thank you for taking the time to provide us with your valuable feedback. We strive to provide our consumers with quality products and your feedback will certainly help us to improve to meet you and other consumers’ needs.
At your convenience, please take a moment to chat with us at www.frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST, to see what solutions we might have to resolve your issues. Thank you, Courtney
At your convenience, please take a moment to chat with us at www.frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST, to see what solutions we might have to resolve your issues. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Gas grill top
on March 26, 2022
Posted by: John44441951
[This review was collected as part of a promotion.] Love my gas grill top! Gas is the best for cooking!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on February 16, 2022
Posted by: BG Lady
[This review was collected as part of a promotion.] Very satisfied with our purchase!
Written by a customer while visiting frigidaire.com
Customer Rating
5
36” Gas Cooktop with Griddle
on February 7, 2022
Posted by: Scammy5
[This review was collected as part of a promotion.] Really pleased with the performance, design and look of this unit. We chose all Frigidaire Pro items for our new kitchen.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Gas Cooktop Review
on January 17, 2022
Posted by: Mark1027
[This review was collected as part of a promotion.] Love this stove, I had electric for a long time and love going back to gas. Even cooking with quick change with the griddle
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great cooktop Upgrade
on January 7, 2022
Posted by: Hooz
[This review was collected as part of a promotion.] Replaced an older GE Monogram gas cooktop with this Frigidaire Professional model and wished we had sooner! Well thought out burner design and placement. Two equally sized burners on the left to accommodate a double burner griddle. A large burner in the center so that fumes from searing can rise straight up to your hood. Minimum space occupied by control knobs to maximize cooking space. Continuous grates to eliminate pot or pan tipping. The stainless steel is very easy to clean without streaks with just a damp cloth - no grooves or crevices to trap anything, even around the knobs. A great upgrade!
Written by a customer while visiting frigidaire.com
Customer Rating
3
2 burners went out
on December 19, 2021
Posted by: Scarlet24
[This review was collected as part of a promotion.] Love it overall but two burners have gone out
Written by a customer while visiting frigidaire.com