Customer reviews from frigidaire.com
Frigidaire - Professional 36" Gas Cooktop - Stainless Steel
Average customer rating
4.7
(234 Reviews)
Rating breakdown 234 reviews
5 Stars
190
4 Stars
29
3 Stars
8
2 Stars
4
1 Star
3
92%of customers recommend this product.
(
68 out of
74)
Customer Reviews for Frigidaire - Professional 36" Gas Cooktop - Stainless Steel
Customer Rating
1
Do NOT buy this product!
on May 25, 2019
Posted by: Barack
from Cleveland, Ohio
On our third stove. We have beautiful granite countertops and are stuck with this very poorly designed and unreliable stove. Burners will not lite when others are burning even though we have plenty of gas flow. Cannot control flames on low setting.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Disappointed
on March 21, 2019
Posted by: propane4you
from detroit lakes
[This review was collected as part of a promotion.] bought this unit 6 months ago. Very disappointed in the burner adjustment. The burner don't adjust until mid point and then very little. Seems they are on or off. The grates are light. Afraid they might break if we use a full pot of water. Fell they quality is poor for what we paid for the unit. Overpriced.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Online Outreach Specialist, March 25, 2019
Hey, propane4you! Thank you for taking the time to write to us. We're sorry to hear that your experience has not been positive.
I understand that the burner on your cooktop is not adjusting properly. I've scheduled the service appointment with Nelson Enterprises. The servicer will be contacting you to confirm the appointment. Please feel free to contact the servicer directly at 218-842-5224 should you need to modify the service appointment. Kindly, Courtney
I understand that the burner on your cooktop is not adjusting properly. I've scheduled the service appointment with Nelson Enterprises. The servicer will be contacting you to confirm the appointment. Please feel free to contact the servicer directly at 218-842-5224 should you need to modify the service appointment. Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love cooking more
on February 19, 2019
Posted by: Donskie74
from Fallbrook ca
[This review was collected as part of a promotion.] Love my cooktop and love to cook more since we got this
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
So very impressed and happy!
on February 14, 2019
Posted by: TraciK66
from Broken Arrow, OK
[This review was collected as part of a promotion.] I replaced a Dacor cooktop that was around 12 years old. Nothing on it worked at 100%. I use my kitchen more than the average person, and I am beyond thrilled with this cooktop. No plastic on the knobs (yay, after having to replace plastic ones that were insanely expensive). Wonderful heat control, heavy grates that lock in place so they don't move when I scoot a heavy pot, and the heavy griddle are some of my favorite things. I cook mostly with cast iron, and my skillets fit with room to spare. Also, it is so quiet, and the ignition is literally instant. I was worried somewhat that I would not like the front controls, but I actually love them, because there is more cooking surface with this configuration. So far, it is cleaning up wonderfully, and I've stocked up on the cleaner that came with it. I could not be more pleased with my choice!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great cooktop
on January 25, 2019
Posted by: hotrod girl
from Georgetown DE
[This review was collected as part of a promotion.] I did alot of looking and pricing before i decided on this stovetop. I love it. It's easy to use, cooks great (i had an electric cooktop before!) The grates are heavy duty and its very easy to keep clean. I would highly recommend.
I would recommend this to a friend!
Response from frigidaire.comBy Briana, Online Outreach Specialist , January 30, 2019
Hi, Hotrod girl! Thank you for your feedback! We are so happy to hear how pleased you are with your Frigidaire Professional 36'' Gas Cooktop with Griddle. This model allows you to cook a variety of dishes at the same time with ease. Our durable, continuous cast-iron grates allow you to slide a variety of heavy pots and pans across burners. If you ever have any questions regarding your appliance, please contact us directly at 1-888-203-1389, M-F 8 am to 8 pm EST. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire 36" cooktop
on December 25, 2018
Posted by: Thomas Stone
from Crystal Lake, Il
[This review was collected as part of a promotion.] My wife and I are remodeling our kitchen after thirty years. We looked at every cook top out there and agreed that the 36" Frigidaire was by far the best design and value for the money. I am a retired mechanical engineer with fifty years in medical device industry. The quality and functional design of this cook top is exceptional for the
price. We enjoy cooking for our large family and this cook top meets all of our needs.
price. We enjoy cooking for our large family and this cook top meets all of our needs.
I would recommend this to a friend!
Response from frigidaire.comBy Online Outreach Specialist, January 23, 2019
Welcome to the family, Thomas Stone! We’re happy to hear that you’re enjoying your new cooktop and all the features that it provides. Please feel free to reconnect with us directly at (888) 203-1389; Monday through Friday from 8am to 8pm EST should you have any questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
We are glad we bought this cooktop!
on December 23, 2018
Posted by: maroon
from Barre, VT
[This review was collected as part of a promotion.] We are still trying to adjust the lower limit for the burners. We don't have a long screwdriver or a tool to adjust it. Aside from that, I'm enjoying it way more than I thought I would.
I would recommend this to a friend!
Response from frigidaire.comBy Online Outreach Specialist, January 22, 2019
We're happy to hear that you're enjoying your new cooktop, maroon! Please feel free to reconnect with us directly at (888) 203-1389; Monday through Friday from 8am to 8pm EST should you have any questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good looking
on December 15, 2018
Posted by: Tetsuya
from Henderson, NV
[This review was collected as part of a promotion.] I had this appliance for my new home and it's great.
I would recommend this to a friend!
Response from frigidaire.comBy Briana, Online Outreach Specialist, January 2, 2019
Hello, Tetsuya! We appreciate your feedback! Congrats on your new home! We are so happy to hear that your Frigidaire Gas Cooktop! Should you ever need any assistance, feel free to contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST.~Briana
Written by a customer while visiting frigidaire.com