Customer reviews from frigidaire.com
Frigidaire - Professional 36" Induction Cooktop - Stainless Steel
Average customer rating
4.6
(86 Reviews)
Rating breakdown 86 reviews
5 Stars
69
4 Stars
11
3 Stars
1
2 Stars
0
1 Star
5
100%of customers recommend this product.
(
9 out of
9)
Customer Reviews for Frigidaire - Professional 36" Induction Cooktop - Stainless Steel
Customer Rating
5
Well constructed and easy to adjust temps.
on April 19, 2025
Posted by: New cook top
[This review was collected as part of a promotion.] Very powerful when you need to quickly boil water, very easy to adjust temps with knobs instead of touch controls.
Well constructed with metal trim and metal knobs
Well constructed with metal trim and metal knobs
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great induction cooktop
on April 11, 2025
Posted by: dvs1
[This review was collected as part of a promotion.] We replaced a five-burner gas cooktop with a Frigidaire 36-inch induction cooktop. The new unit fit the existing counter cutout and it was relatively easy to cap the gas feed and run a 220 line. We are completely pleased with the new induction cooktop's look, power, responsiveness, ease of cleanup, and absence of the respiratory irritants produced by burning gas. It makes cooking more of a pleasure. We like that this model comes with somewhat old-fashioned knobs, but they are completely optional, more for looks than function. All in all we could not be happier with this cooktop.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Never go back to cooking with gas! Love having knobs for controls
on March 13, 2025
Posted by: Carllovesknobs
[This review was collected as part of a promotion.] Had gas at previous home. Bought condo with only electric. Switched over to the Frigidaire induction top because I wanted knobs. Frigidaire was the only one selling with knobs. I've heard from others with the touchscreen controls that they can be a problem if your fingers are wet or the cooktop has spilled food or liquids on it. Never have that problem with knobs. I love cooking with induction and would never go back to gas.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice cooktop
on February 19, 2025
Posted by: 1mech
[This review was collected as part of a promotion.] I installed this cooktop a couple weeks ago and it has been working nicely. I replaced an older GE Monogram induction cooktop, so I knew how nice induction cooking is! I like the power boost function to get the water boiling fast.
A couple suggestions to improve on a good unit. Make the cooking area markers easier to see, more contrast instead of black on dark gray. Also the blue indicators for the power levels need to be brighter, they are difficult to see if I have the lights in the exhaust hood on.
A couple suggestions to improve on a good unit. Make the cooking area markers easier to see, more contrast instead of black on dark gray. Also the blue indicators for the power levels need to be brighter, they are difficult to see if I have the lights in the exhaust hood on.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works well, but did have an issue
on January 6, 2025
Posted by: SBFrigidaire
[This review was collected as part of a promotion.] Unit works well overall. It's neat and clean, and easy to keep clean.
The large burner failed and I'm working on a warranty claim. So far can't report on that process.
The large burner failed and I'm working on a warranty claim. So far can't report on that process.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on January 3, 2025
Posted by: sunnyfc
[This review was collected as part of a promotion.] I love this cooktop. Induction cooking is the best - so easy to clean, and such detailed control over heat settings. I chose this model because it has knobs rather than touchpad controls...touchpads just seem like one more thing that can go wrong, plus I like the look of the knobs. If I ever remodel another kitchen, I'll buy this cooktop again if they're still making it. I've been cooking on it for three years with zero issues.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Low quality product
on January 2, 2025
Posted by: BWD1
We had this unit installed in our renovated kitchen in Fall of '23. As soon as I was outside the 1 year warranty the largest burner (far right) fails to heat up anymore. Absolutely ridiculous that we basically rented a cooktop for a year and it dies just outside of warranty. This is in addition to our Fridigaire full size fridge and freezer that have been absolutely the worst appliances I've ever owned. Dented door, leaking ice maker, malfunctioning door sensor (that beeps all day/night long). I will never buy Frigidaire again and I recommend that anybody reading this does the same.
Response from frigidaire.comBy Christi, Online Outreach Specialist, January 3, 2025
Hello, BWD1.
Thank you for taking the time to share your experience. We deeply regret hearing about the challenges you’ve faced with your cooktop and other appliances. This is not the experience we want for our customers, and we sincerely apologize for the inconvenience caused.
Frigidaire provides very comprehensive warranties with each product to guard against any parts that may be defective at the time of manufacture. However, we are sure you can appreciate that a point is eventually reached when the manufacturer's responsibility for repairs under the initial warranty must end. If there is anything we can do to improve your experience, please let us know. You can reach out to us via live chat at Frigidaire.com or by phone at 1-800-374-4432. Monday-Friday, 8:30 am-8 pm ET, Saturday, 9 am-6 pm ET, and our experts will be happy to assist. - Christi
Thank you for taking the time to share your experience. We deeply regret hearing about the challenges you’ve faced with your cooktop and other appliances. This is not the experience we want for our customers, and we sincerely apologize for the inconvenience caused.
Frigidaire provides very comprehensive warranties with each product to guard against any parts that may be defective at the time of manufacture. However, we are sure you can appreciate that a point is eventually reached when the manufacturer's responsibility for repairs under the initial warranty must end. If there is anything we can do to improve your experience, please let us know. You can reach out to us via live chat at Frigidaire.com or by phone at 1-800-374-4432. Monday-Friday, 8:30 am-8 pm ET, Saturday, 9 am-6 pm ET, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
3
Induction cooktop
on December 17, 2024
Posted by: MJKD
[This review was collected as part of a promotion.] A new learning process in using induction. No comment yet.
Like the look of the cooktop. Like the knobs.
Like the look of the cooktop. Like the knobs.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 20, 2024
Hello there. We really appreciate your valuable time in providing feedback to us. We hope that we can continue to satisfy you and help you so that you can provide your 5-star rating in the future. If you have any questions, kindly reach out to us via chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com